Consumer Behavior News & Media
End of life for certain POS terminals and the looming risk to retailers
by Chris Kronenthal — President + CTO, FreedomPay
Retailers need to be sure point-of-sale systems are fully compliant, not only to avoid becoming obsolete, but to protect against fraud.
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Amazon is the 'go to' retailer, claims study
June 6, 2019
In what may come as little surprise to those in the retail sector, Amazon is considered the "go to" online retailer by 81% of Americans.
read nowBad digital experiences are hurting retailers' bottom line
June 6, 2019
Bad digital experiences are costing brands and retailers revenue as nearly all, 95%, of consumers in the U.S. and U.K. will jump off an e-commerce or brand…
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Urban Air CEO: Retail success is all about loving the customer
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Michael Browning, founder and CEO of Urban Air Adventure Park, shared his brand’s secrets to success during a keynote talk at this week's annual ICX…
read nowStudy: Shoppers loving luxury brands, try-before-buy and non-traditional delivery
June 5, 2019
A MetaPack research report that polled more than 1,000 consumers in the U.S. and Canada reveals an increase in consumers buying from luxury brands and choosing…
read nowConsumers tapping mobile phone more than ever
June 4, 2019
An IDology study reveals consumers are viewing their mobile phone as a more important part of their identity, both at work and in their lives. Shoppers opened…
read nowConsumers want personal touch, seamless customer journey
June 3, 2019
A JLL study on shopper expectations reveals consumers want and expect skilled customer service, personalization, convenience and a sharing economy.
read nowSurvey: Spending money brings a tinge of guilt
May 31, 2019
Consumers experience guilt when spending money, especially if they aren't getting a discount.
read nowPhysical retail still very much a wanted channel, reveals survey
May 30, 2019
Consumers still love the physical retail store environment, with 85% of U.S. shoppers dropping into a brick-and-mortar store during a typical week, according…
read nowNY's Hudson Yards retail space bolstering nearby retail, claims report
May 28, 2019
While the newly-opened Hudson Yards retail and business development has garnered much media coverage since opening this year, it's not the only New York City…
read nowCashierless purchase option not a big want on retail's main street
May 28, 2019
When it comes to what shoppers want from small main street retailers, it isn't all about having a cashierless purchase experience.
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Top 3 reasons to attend the ICX Summit
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. The upcoming ICX Summit…
read nowTarget beats first quarter expectations, fulfillment plays big role in digital growth
May 23, 2019
The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…
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Nike, Dick's Sporting Goods charge forward with customer personalization
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Two of the top leading sporting goods retailers offer insight on digital initiatives aimed at improving customer personalization.
read nowMillennials driving retail models, shaping trends
May 20, 2019
When it comes to successful new retail models and retail trends the millennial generation is the driving force.
read nowResearch: Shopping is getting more mobile, more automated
May 17, 2019
Today's consumers are increasingly mobile and automated, according to a Blis research report, with 71% of consumers self describing as mobile and 61% willing…
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How Google's retail toolkit reaches the tech savvy consumer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Retail in 2019 is about learning how all different technologies work together rather than the technologies themselves, according tot Google's Daniel Alegre.
read nowAlipay sees surge of retailer adoption as government backs cashless
May 14, 2019
Alipay, the world’s most widely used mobile wallet with about a billion users, said its expansion into the Japanese market has seen a six-fold surge in retail…
read nowReport: Rising demand for wearable payment devices
May 14, 2019
The global wearable electronics market is expected to post a CAGR of more than 15% during the period 2019-2023, according to market research by Technavio.
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Why retailers need to focus on localized social media, marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…
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