Cash still most popular payment approach for consumers

While shoppers may be conducting more mobile payment transactions, cold hard cash is still pretty popular and is actually the most used, according to a new Federal Reserve Bank study. "The typical Silicon Valley hyperbole is that cash is dead,...

Report: Retailers will need to pivot to hurdle upcoming challenges

While holiday sales are expected to be robust, the future holds some challenges for retailers, reveals a new Forrester report, and those challenges could be tough for retailers not willing to make change. Pivoting to meet consumer expectations, demands and...

Mall of America prepping new retail concept for debut this month

The Mall of America will be home to a brand new, permanent retail concept, called Debut, come November 16. The concept, to be located in the new north end of the mall features nine brands to start. Debut is a 2,500-square-foot collection of shop in shops, according to a release.

New tool powering PetSmart.com's delivery operation

PetSmart.com is now providing same-day scheduled delivery to 17 metro areas via Deliv, a logistic deliver provider. PetSmart customers can now select specific delivery times in Los Angeles, Orange County, San Francisco, San Jose, Las Vegas, Atlanta, Miami, Seattle and...

Furniture retailer boosts buyer engagement with data-driven communication

Industry West, a furniture retailer, is increasing commercial buyer engagement and driving greater website traffic via a new approach to marketing communication. It's using Bombora's B2B demographic and intent data for its Adaptive Campaigns platform to identify potential customers and...

Spiking holiday sales means more socializing for retailers, reveals study

Retailers Sephora and Amazon are leaders when it comes to social media engagement and are examples retailers need to follow given the expected holiday sales boost this year. "As retail brands seek to garner attention from consumers during the holiday...

Millennial demand spurs fragrance market

Retailers selling fragrances can expect increasing sales thanks to millennial interest in perfumes. The worldwide perfume market is projected to hit $39.67 billion by year’s end and boast a annual growth rate of 5.9 percent between this year and 2026,...

Study: Consumer expectations are driving new retail economic metrics

Taking a page from Oldsmobile's marketing genius, today’s retail economics are not anyone’s grandparents’ retail economics. In fact, they’re not even sustainable as consumer expectations are driving new profitability metrics and retailers need to adjust or face big challenges, according...

Online retail a big focus for holiday shoppers, reveals survey

At least half of holiday shoppers are intending to buy gifts online this year, according to the annual Deloitte holiday survey on consumer spend and trends. The survey, which polls more than 5,000 U.S consumers, reveals shoppers will spend 47...

Survey: Digital strategy key for retailer success

A digital e-commerce strategy is more critical than ever for retailers, as a new survey reveals that consumers love shopping online — especially on Amazon — during the holiday season. The Euclid Analytics consumer survey reveals that Facebook is the...

Google, Myer partnership taps beacons to measure customer behavior

Google is teaming up with Australia-based retailer Myer on a beacon trial to better understand the connection between the brick-and-mortar retail world and the digital retail realm. Myer is one of four Australian brands that will deploy a beacon system...

Nordstrom pilots omnichannel customer strategy

Nordstrom is debuting an omnichannel effort that lets Washington-based shoppers choose an item online and then try in their local sore. The 'Reserve & Try In Store' program, according to Geek Wire, works off the retailer's app and is available...

Holiday should be a jolly one for retailers, predicts study

Higher wages are being cited as the top reason consumers will be spending more during the upcoming holiday season. Purchases are expected to jump 3.6 percent, according to a National Retail Federation prediction.

Study: Mobile shopping and purchasing have become the norm worldwide

Mobile shopping and purchasing have become the norm across the globe as 75 percent of smartphone and tablet users said they have purchased a product or service on their devices in the past six months, according to new report from...

FIS launches real-time loyalty redemption at BP

FIS Premium Payback, a real-time, point-of-sale redemption service from FIS, is rolling out nationwide following a successful pilot program with BP, one of the world's largest oil and gas companies. FIS Premium Payback connects millions of consumer payment cards with...

Black Friday on its way out as top shopping day

The biggest holiday "shopping" day of the year won't be the day after turkey day this year, as a new industry prediction claims the new Black Friday will be Friday, Dec. 23. The busiest retail store traffic day will be...

Presidential election not likely to impact holiday shopping, claims survey

While U.S. residents are focused on the upcoming presidential election, the election won't have a discernible impact on this year's retail holiday sales season. A RetailNext voter survey reveals most consumers don't expect the election outcome to impact their spending activity.

Shocker: Amazon expected to dominate holiday sales season

A new report predicts Amazon will account for 55 percent of first-product search during the upcoming holiday season, during which ecommerce is expected to grow 13.6 percent. BloomReach's "State of Amazon" study, which polled 2,000 U.S. consumers, reveals Amazon is...

Lowe's Mexico taps Upstream Commerce as partner

Lowe's Mexico is working with Upstream Commerce Retail Intelligence to drive better analytics and price optimization strategy across its product line. "As we continue to focus on providing better omni-channel customer experiences and enhance our revenues and margin, we chose...

Temkin, Employee Engagement Awards team up on experience initiatives

In a quest to help and inspire retailers to enhance performance, the Employee Engagement Awards and Temkin Group are forming a collaborative partnership focusing on education and driving employee engagement and customer experience initiatives. "Improving employee engagement has been a...

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Surviving the retail revolution: 2018 will be a wild ride