Consumer Behavior News
Back-to-school shopping will see an increase this year, reveals survey
July 31, 2018
Consumer confident, the federal tax reform and technology are cited as the reasons consumers are likely to spend more this year on back-to-school shopping.
read nowStandard Cognition raises $11.2M to develop autonomous checkout
July 23, 2018
Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…
read nowStudy: UK adults want innovative, digital payment experiences from banks
July 23, 2018
Online security and fraud prevention are top of mind with U.K. adults when it comes to bank services with 60 percent of them wanting 'peace of mind' when using…
read nowHudson's Bay takes Ivanka Trump fashion off the shelves
July 18, 2018
Citing a lack of customer interest, Hudson's Bay has removed the Ivanka Trump fashion line from its website and plans to remove it from all stores by this fall.
read nowAmazon Prime members buy 100M items worldwide during Prime Day event
July 18, 2018
Amazon is celebrating its biggest global shopping event now that its annual Prime Day sales extravaganza has come to an end after 36 hours.
read nowBuild-A-Bear strives to make good on marketing promotion gone wrong
July 18, 2018
It wasn't a very warm and fuzzy customer experience the first time Build-A-Bear launched a new marketing promotion called "Pay Your Age" as part of its “Count…
read nowIn-store digital coupon clipping on the rise
June 29, 2018
While nearly 25 percent of retail shoppers don't even know a store offers digital coupons the act of in-store digital coupon clipping is on the rise.
read nowApple Pay to hit 200M users by 2020
June 29, 2018
The global number of mobile contactless users will exceed 760 million by 2020, up from an estimated 440 million in 2018, according to a new study from Juniper…
read nowConsumers love dynamic pricing, reveals report
June 26, 2018
A good majority of shoppers, 65 percent, are embracing dynamic pricing in the retail store, especially if it saves money and reduces waste, according to a new…
read nowAI in the mainstream but consumers demanding transparency
June 22, 2018
Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 8…
read nowSurvey: Young shoppers care about brand values
June 21, 2018
Young consumers care about brand values, even more than their products, according to a Euclid survey.
read nowBiggest mobile shopping gripe: ads
June 19, 2018
Today's shoppers using a mobile device are frustrated due to too many ads and retailers need to make some changes to avoid losing loyal customers.
read nowWomen more likely than men to use cash
June 18, 2018
On a worldwide basis, women typically use cash 6 percent more often than men, according to a consumer payments survey by data and analytics company GlobalData.
read nowStudy: Consumers want more payment choices at unattended terminals
June 18, 2018
Some 70 percent of consumers want unattended terminals to accept both card and cash payments and a significant number are willing to use wearable devices or…
read nowAmazon delivery man takes loyalty to the mat
June 12, 2018
Amazon strives to provide top customer service and a Texas delivery person is clearly on board. A Haslet woman found that out when a delivery person dropping…
read nowSurvey: Lots of consumers would rather clean toilets than deal with customer support
June 8, 2018
When it comes to calling a retailer's support or customer service number a good number of Americans (44 percent) would rather spend the time scrubbing out the…
read nowConsumers spending less at restaurants, reveals survey
May 29, 2018
Americans are looking to not only spend less during restaurant visits, but also hope to dine out less frequently this year, according to a survey by…
read nowRewards.com users now earning, redeeming Dash digital currency at retailers
May 28, 2018
Dash, a company that frames itself as an alternative to bitcoin, has announced a partnership with Rewards.com, a loyalty rewards website incentivizing…
read nowRetail grad celebration spend projected to hit $5B
May 22, 2018
While spending on graduation gifts and celebrations won't hit a record-setting figure this year it's still not too shabby given a projection of $5.2 billion.
read nowWalmart shutters Scan&Go due to consumer disinterest
May 16, 2018
There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app.
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