Consumer Behavior News
Starbucks is top mobile loyalty app with consumers, reveals survey
May 16, 2018
In what is probably not a surprise to anyone, Starbucks' mobile app is the most popular among several well-known restaurant loyalty rewards apps, according to…
read nowConsumers want personal advertising, claims new data
May 15, 2018
Today's consumer want personalization when it comes to marketing and advertising, with seven of 10 saying they prefer content and ads tailored to their…
read nowMother's Day gift cost just under a C-note
May 10, 2018
Mother's Day shoppers will spend, on average, just under $100 buck this year, with baby boomers most likely to spend the least and generation xers likely to…
read nowJewelry, outings top Mother's Day gift list
May 9, 2018
Just over one third of Mother's Day shoppers, 34 percent, will spend $4.6 billion on jewelry for moms and 55 percent will spend $4.4 billion on food…
read nowMother's Day spend may hit $23B
May 8, 2018
This year may mark the second-highest spend for Mother's Day, hitting an expected $23.1 billion.
read nowWalmart, DoorDash team up on grocery delivery
May 8, 2018
Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market.
read nowLast-minute shoppers love the local retail store
May 8, 2018
Not every consumer jumps online to buy that last minute gift.
read nowPersonalization gaining value in retail customer experience, study reveals
May 4, 2018
Personalization is paying off with nine out of 10 digital marketers reporting a lift in business but more than half describe personalization maturity level as…
read nowStudy: Millennials aren't shopping like older parent generations
May 1, 2018
As millennials move into the age of having children, their shopping habits and activities are a bit different than previous consumer generations.
read nowMom isn't on everyone's mind come Mother's Day
April 30, 2018
Just over one quarter of Americans acknowledge that they've completely forgotten their moms, now and then, when it comes to the annual Mother's Day celebration.
read nowStudy: Consumers don't mind sharing data for a better retail customer experience
April 18, 2018
Nine out of 10 consumers are okay with brands knowing more about them if it helps deliver a more rewarding and satisfying shopping experience.
read nowSurvey: Consumers want Amazon-like store experience
April 16, 2018
Consumers, especially millennials, are increasingly expecting an "Amazon-like" experience when in a retail store environment and that means retailers need to…
read nowConsumers love interactive content, reveals report
March 27, 2018
Today's consumers are still focused on price when it comes to the purchase decision but the importance of the shopping experience is gaining traction…
read nowEaster spend expected to be very robust
March 26, 2018
Easter spending is predicted to hit $18.2 billion, nearly as high as last year's record-setting $18.4 billion, according to a National Retail Federation and…
read nowThe try-before-you-buy trend spurring a returns tsunami, claims study
March 26, 2018
Retailers offering a try-before-you-buy strategy are experiencing a surge of intentional returns that may undermine profits, according to a new Brightpearl…
read nowPhysical, digital melding together fast in retail
March 22, 2018
The lines between the physical and the digital is getting even more blurry, according to a NRF/Forrester study.
read nowMobile orders skyrocket in 2017, but 2 in 5 still use cash, claims study
March 21, 2018
Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…
read nowWomen like online shopping more than men, claims report
March 20, 2018
When it comes to ecommerce and online shopping it's women who are enthusiastic as male consumers tend to prefer shopping in brick-and-mortar retail locations.
read nowGen Z, millennials driving the next-gen in loyalty
March 20, 2018
Gen Z and millennial consumers are propelling a new era in customer loyalty, according to new Alliance Data research.
read nowEtsy CEO: It's all about gross merchandise sales
March 9, 2018
Etsy, an online spot for selling handmade and antique crafts and items, is mainly focused on one financial point: gross merchandise sales.
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