IBM releases cloud-integrated solution for marketing

May 14, 2015

IBM launches cloud-based product aimed at helping brands meet the growing complexity in retail, omnichannel customer experiences.

Generation gap narrowing when it comes to customer service

May 14, 2015

New research shows there is no secret formula for serving millennials who have higher expectations.

3 myths keeping customers away from online shopping

Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.

BRP: Customer experience top priority for retailers

May 13, 2015

Boston Retail Partners' 2015 Unified Commerce Benchmark Survey reveals customer experience as top CRM priority for retailers.

NRF: Congress must restore Trade Promotion Authority

May 13, 2015

Matthew Shay, president and CEO of the National Retail Federation, writes openly about the TPA and the impact it has on retailers.

Signorelli Company breaks ground on Valley Ranch Town Center

May 13, 2015

Valley Ranch Town Center will be the largest retail project in the Houston area with 1.8 million square feet of shopping.

Retailers cautious about embracing upgraded payment options

by Josh Fischer — Editor, NetWorld

Although technology continues to enhance the customer experience, retailers are still guarded when it comes to embracing upgraded payment options.

What is bitcoin's retail future?

by Will Hernandez — Editor, NetWorld Media Group

While enthusiastic about the virtual currency's future, bitcoin experts sounded a note of caution about retail consumer adoption.

Staples launches Microsoft Match

May 8, 2015

Staples will utilize Microsoft Match to pair customers with the right Windows devices.

Companies partner to provide in-store analytics in Middle East

May 8, 2015

Walkbase, an analytics and marketing company, is partnering with BT Al Saudia for delivering in-store analytics in five countries.

Study: Using technology to romance female shoppers

May 8, 2015

Waggener Edstrom study details how technology helps and hinders retailer's ability to reach the modern female shopper.

Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

IBM, Facebook join forces

May 7, 2015

Facebook and IBM Commerce announced that they will partner to provide brands with tailored marketing capabilities.

Amazon Prime Instant Video takes to the skies

May 6, 2015

Amazon Prime members will have instant access to thousands of titles available on Prime Instant Video over free Wi-Fi at no additional cost to their membership.

JCPenney expands Sephora presence

May 5, 2015

JCPenney introduced this week the SEPHORA product line to 25 additional stores, enabling the beauty retailer to enter smaller markets.

5 ways to improve your hiring

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Doug Fleener, former director of retail for Bose Corporation, lists five ways to improve retail hiring practices.

Hallmark shows signs of 'The Force'

May 4, 2015

Select Hallmark Gold Crown stores will offer in-store promotions for the celebration of May the 4th.

Warriors of Mandalore invade Spencer's

May 4, 2015

Spencer's Gifts unveiled its newest Star Wars product line today, aligning with "May the 4th" Star Wars' fan festivities.

The Force is strong with this chocolate

May 4, 2015

Star Wars-themed merchandise reaches M&M'S World stores far, far away.

What lane are you in?

There are some retailers that focus on customer service. Blogger Cindy Pass takes a look at why these companies are worthy of recognition, and why a "confused…