Meijer partners with Moovila on budget, HR tech effort

November 11, 2019

Retailer and grocer, Meijer, is deploying Moovila's project management platform for a large cross-company management and human resources revamp. Moovila is a…

A mobile advertising holiday roadmap for retailers

Kate Burn, global marketing manager at Shuttlerock, explains how brand success depends,in part, on visually dynamic and engaging ad creative, especially video…

AI: Putting the shopper experience on tech steroids

Christopher Tyghe, vice president of strategic development, Ingenico Group, Canada writes that while there are many benefits to investing in AI, one of the…

Enplug debuts mobile apps for holiday digital signage networks

November 8, 2019

Enplug, a cloud-based digital signage software provider, has added new apps for digital signage networks for holidays and events on its App Market. End users…

Oracle opens retail innovation tech center in Portugal

November 8, 2019

Oracle Retail has opened an innovation and technology center in Porto, Portugal focused on developing breakthrough retail innovations using technologies…

Delivery the prime competitive weapon in retail grocery

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's move to offer free delivery to current Amazon Fresh customers reveals how delivery is front-of-mind for retailers battling for consumer loyalty and…

Store appearance, loyalty, associate engagement top October reads

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The top read retail customer experience articles last month ranged from insight on customer loyalty to artificial intelligence and why brands need a wake-up…

The point-of-sale transformation continues

While there are many examples of POS advancement, a few specific innovations seem to be generating the most excitement in the marketplace.

Home Depot holiday trees reflect smart tech infusion

November 7, 2019

Home Depot has unveiled a line of pre-lit Christmas trees boasting smart technology that lets tree owners control lights via a smartphone app.

Why your customer experience must mirror your retail culture

Joe Schultz, vice president of sales, Harbor Retail, discusses why company culture has a greater impact on a brand's customer experience than one may think and…

Zulily debuts price comparison tool, offers to match Amazon, Walmart holiday sales

November 6, 2019

Online retailer Zulily is offering a comparison tool that let shoppers review its prices against major competitors, including Amazon and Walmart, and will…

Credit One, American Express launch co-branded rewards card

November 6, 2019

Credit One Bank and American Express are launching a co-branded rewards card called the Credit One Bank American Express Card, which offers 1% cash back on all…

Understanding the terms of engagement for in-store technology

Paul Chapuis, founder and CEO of OnQ and Converge Retail, says all too often, in-store retail technology is treated as a check-box item. But simply dropping a…

Fareway Stores deploy digital signage

November 5, 2019

Grocery store chain Fareway Stores Inc. is partnering with LG Business Solutions and Adflow to deploy digital signage to all 125 Fareway locations in Iowa…

Chicago suburb debuts interactive informational kiosks

November 5, 2019

The city of Aurora, Illinois, a Chicago suburb, has activated eight interactive informational kiosks, called Cityposts, that the city council approved about a…

Formation VP defines personalization — why it's critical to the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nicole Amsler, vice president of marketing at Formation — a company that helps brands reach millions of customers each day — shares her insights on what retail…

How AI-driven discounting leads to more effective customer engagement

Jonathan Treiber, co-founder and CEO of RevTax, says it's time artificial intelligence made its impact in retail, just as it has with the travel, auto and…

Online retailers struggling with various issues, AI tools gaining ground

November 4, 2019

Retailers are launching AI tools at a relatively high rate, but there is still room to improve when it comes to serving hyper-personalized experiences and…

Why it’s time for brands to prioritize the happiness of millennial shoppers

By focusing on superior experiences now, brands can meet the pressing needs of their most demanding customers (millennials) — while getting ahead of the…

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5 strategies for combating pressure at the shelf

Missy Pydo, vice president of client development, Inmar, shares insight on why retailers, aiming to boost success of a brand at shelf, should walk before they…