Amazon Prime Now adds one-hour delivery from local stores

May 26, 2015

Starting in Manhattan, Amazon Prime Now will deliver groceries and more from D’Agostino, Gourmet Garage and Billy’s Bakery.

Discovering the best tactics for your retail kiosk

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Finding the correct space for your retail kiosk can be a challenge. This means you have to become skilled at finding ways to make your kiosk stand out.

Creepy or Cool: Study reveals how consumers react to digital personalization

May 22, 2015

Study of over 1,000 U.S. consumers finds that "cool" features help shoppers discover relevant products, information; "creepy" ones identify, target, track.

RGCA forecasts big gift card sales this summer

May 22, 2015

Retail Gift Card Association bi-annual shopper survey reveals shoppers' preferences for giving, receiving, redeeming and exchanging gift cards.

Target to add RFID tag technology

May 21, 2015

Target will begin its RFID rollout in a small number of stores late this year.

DICK'S Sporting Goods named 'Shipper Partner of the Year'

May 21, 2015

Manhattan Associates announced this week that DICK'S Sporting Goods has been voted recipient of the annual "Shipper Partner of the Year" award.

Lavi Industries Launches Queue Builder Web App and Expands Resources for In-Queue Merchandising

Lavi Industries launched the NeXtrac Queue Builder web application and a spotlight page filled with resources to improve in-queue merchandising strategies.

Lavi Industries Strengthens its Queue Management Portfolio with New Acquisition

Lavi Industries, through its German partner Via Guide Gmbh, acquires 50% share in Austrian technology company Qmetrix.

Is your promotional process a positive customer experience?

A robust promotional strategy has become an integral element of nearly every organization’s marketing mix. However, promotions without the right structure…

Study: Retailers struggling with omnichannel shopping

May 20, 2015

CFI Group reported that the average shopping experience is no longer either in-store or online; it's an interwoven process, and shoppers are finding flaws.

7-Eleven in Phillipines enhances loyalty platform

May 20, 2015

Datalogic QuickScan devices will be used to enhance loyalty programs that provides reward points and promotional discounts at checkout.

H&M looking for retail employees

May 19, 2015

Swedish fashion retailer H&M launched its first national recruiting campaign boasting its benefits, pay and sustainability efforts.

Whole Foods and Cravy partner to test grocery delivery

May 18, 2015

Cravy, a West Palm Beach, Florida-based technology company, and Whole Foods Market have teamed up to test an on-demand delivery program for residents in West…

What Macy’s, Neiman and Guess reveal about price wars

by Bryan Pearson — President, LoyaltyOne

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Digital interactions drive brick-and-mortar sales

May 15, 2015

Deloitte Digital Study: Digitally-influenced sales are five times larger than e-commerce sales; consumers use of mobile for price checking declines 30 percent.

Study reveals how consumers feel about giving to charity at the register

May 15, 2015

The Change at the Checkout Report found that 71 percent of the survey respondents have donated to charity at the register.

IBM releases cloud-integrated solution for marketing

May 14, 2015

IBM launches cloud-based product aimed at helping brands meet the growing complexity in retail, omnichannel customer experiences.

Generation gap narrowing when it comes to customer service

May 14, 2015

New research shows there is no secret formula for serving millennials who have higher expectations.

3 myths keeping customers away from online shopping

Dan Leberman, vice president North American online small and medium business unit for PayPal, debunks the myths that inhibit e-commerce.

BRP: Customer experience top priority for retailers

May 13, 2015

Boston Retail Partners' 2015 Unified Commerce Benchmark Survey reveals customer experience as top CRM priority for retailers.