Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

COVER: Telling the story with color

by James Bickers — Editor, Networld Alliance

November 2, 2008

Designer and television host Christopher Lowell on how retail design and the colors it uses communicate a narrative and build a shopping experience.

Top five tools retailers need to survive

November 2, 2008

Think good service is the surefire way to customer satisfaction? It is - but the rules are changing to include far more than 'may I help you?'

Leveraging loyalty

November 2, 2008

Key ways you can use data to create an unforgettable experience

Editor's letter: Give the people what they want

by James Bickers — Editor, Networld Alliance

November 2, 2008

Our editor ponders the phenomenon of "crowdsourcing"

Checkout: What really meets the eye

November 2, 2008

The colors we all see and their untapped power

Best Buy analyzing shopper traffic with Verint

October 28, 2008

MELVILLE, N.Y. — Verint Systems Inc. announced that its Nextiva Retail Traffic Analysis solution is being used by Best Buy Co. Inc. as part of a program…

HGTV content coming to in-store screens

October 26, 2008

SAN FRANCISCO — Thomson's Premier Retail Networks Inc. (PRN) and HGTV announced an agreement to present customized content produced by HGTV for display on…

Barnes & Noble adds social networking

October 26, 2008

NEW YORK — Barnes & Noble Inc., the world's largest bookseller, announced the launch of "My B&N," a fully-integrated Web experience that allows users…

Retailers eyeing Woot business model

by James Bickers — Editor, Networld Alliance

The e-commerce site is influencing traditional retailers.

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Virgin launches pop-up store for Rock Band 2

October 22, 2008

NEW YORK — Virgin Megastore Times Square has teamed with MTV Games to help celebrate the special edition release of the popular game Rock Band 2 by creating a…

KioskCom 2008: Nanonation

A visit with Brian Ardinger of Nanonation, who demonstrates the company's use of Apple touchscreen devices as remote controls for digital signage.

Specialty retailers integrate channels, reap rewards

October 21, 2008

SARATOGA SPRINGS, N.Y. — CORESense Inc., a leading developer of on-demand, multi-channel retail management software for small and medium-sized retailers…

Big Lots moving online

October 21, 2008

BusinessWeek: Big Lots, the nation's largest broadline closeout retailer, said it will retain the "treasure hunt atmosphere" found in its stores by offering…

Finish Line deploys Web app experience management for the holidays

October 20, 2008

LEXINGTON, Mass. — The Finish Line Inc., one of the largest mall-based specialty retailers, today announced that it has selected Gomez Inc. to provide Web…

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

Gallery: Major electronics retailer bringing digital signage to 200 stores

October 16, 2008

ISTANBUL, Turkey — Teknosa, the largest electronics retailer in Turkey, announced that it will implement digital signage networks in roughly 200 of…

Billpay tech coming to checkout lanes

October 16, 2008

BROOKFIELD, Wis. — Fiserv Inc., a leading provider of information technology services to the financial industry, announced it has partnered with PayScan…

KIOSKCOM: Intava announces smart phone capability

October 15, 2008

NEW YORK — Touchscreen design company Intava announced today at The Digital Signage Show at KioskCom its new smart phone integration capability. The company's…