Amazon Go store arrives in Washington

May 23, 2022

Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.

eyefactive presents Multi-User Software at ISE 2022 in Barcelona

At the Integrated Systems Europe (ISE) eyefactive presented a multi-user software on an interactive LED video wall. The software could be operated…

Why unattended retail is exploding in response to consumer acceptance

A host of technologies and service concepts have come on the scene as of late. What entities will service the rising number of unattended retail sites?

Modernize Your Store with a Slim-bezel Design POS System

As the global manufacturer of POS systems, Clientron's latest model PT2700 adopted a slim-bezel widescreen FHD monitor and is equipped with Intel® 8th Whiskey…

Indiana Pacers tap automation to engage with fans, drive revenue

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Collaboration and communication are key aspects to enticing fans and driving ticket sales for the Indiana Pacers basketball franchise. The strategy is the…

The retail CX future Is all about in-location experiences

by Bobby Marhamat — CEO, Raydiant

The retail future remains about experiences, including those that take place in stores. With clear objectives, and a will to serve your customers, the future…

Skincare brand teams with LoyaltyLion to boost customer experience, loyalty

May 12, 2022

REN Clean Skincare is deploying LoyaltyLion loyalty and engagement platform to revitalize customer loyalty, boost engagement and improve the customer…

Scanner tech aims to simplify online tire sales

May 10, 2022

Mobile data capture company Anyline is launching a tire size scanning technology which promises to simplify online tire sales.

Hanoi replacing public hawkers with vending machines

May 5, 2022

Residents and tourists in Hanoi will be able to buy snacks, beverages, crafts and souvenirs from vending machines in public places by 2025 under a recently…

Amazon's jump into DOOH will propel technology adoption

Retail giant Amazon plans to jump into the digital-out-of-home marketplace. Peter Bordes, from AI platform company Alfi, talks about how Amazon and other…

Uniting the fragmented customer journey

by James Brooke

With today’s fragmented customer journeys, there are many important components when looking to plug the gaps of customer experience so that they remain…

Why retailers need to step up digital investments in store

April 29, 2022

Shoppers are increasingly returning to physical retail stores, with 85% predicted to do more in-store shopping this year than last and are eager to buy in…

Home Depot CIO takes on customer experience technology role

April 28, 2022

As part of its quest to focus on customers Home Depot is moving its CIO into a newly-created role focused on customer experience technology.

UBS Arena boasts Amazon 'Just Walk Out' shopping

April 27, 2022

UBS Arena in Elmont, New York has become the first New York sports and entertainment venue to feature Amazon's Just Walk Out technology, according to a press…

Lululemon embarks on growth plan to double revenue

April 26, 2022

Lululemon is launching a four-year growth strategy aimed at doubling men's wear and digital revenue and quadrupling international revenues.

Italian shoemaker taps Fluent tech to boost online, in-store experience

April 26, 2022

Santoni, a luxury Italian shoemaker, is deploying Fluent Commerce's order management system to boost the online and in-store customer experience.

The customer journey: How it has evolved and where it’s going

by Danielle Michaely — Co-Founder and Chief Revenue Officer, Konnecto

If brands are not leveraging tools to gain visibility into consumer behaviors and trigger points online, they are missing out on key opportunities.

5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

Presented by eyefactive GmbH

3 strategies to optimize customer experience before and during shipping delays

by Retail Customer Experience

It's clear that delivering excellent CX before and during shipping delays is essential to retaining and building strong relationships with customers. Here are…

City Furniture enjoys strong return with Bluecore partnership

April 25, 2022

City Furniture is seeing a 330% lift in known shoppers, a 118% boost in repeat buyers and a 58% increase in email opt-ins after two years of deploying Bluecore…