UBS Arena boasts Amazon 'Just Walk Out' shopping

April 27, 2022

UBS Arena in Elmont, New York has become the first New York sports and entertainment venue to feature Amazon's Just Walk Out technology, according to a press…

Lululemon embarks on growth plan to double revenue

April 26, 2022

Lululemon is launching a four-year growth strategy aimed at doubling men's wear and digital revenue and quadrupling international revenues.

Italian shoemaker taps Fluent tech to boost online, in-store experience

April 26, 2022

Santoni, a luxury Italian shoemaker, is deploying Fluent Commerce's order management system to boost the online and in-store customer experience.

The customer journey: How it has evolved and where it’s going

by Danielle Michaely — Co-Founder and Chief Revenue Officer, Konnecto

If brands are not leveraging tools to gain visibility into consumer behaviors and trigger points online, they are missing out on key opportunities.

5 Retail Digital Signage Trends for 2022

Digital signage is very dynamic, with new trends emerging each day. So, tag along to learn about five digital signage trends for 2022.

Presented by eyefactive GmbH

3 strategies to optimize customer experience before and during shipping delays

by Retail Customer Experience

It's clear that delivering excellent CX before and during shipping delays is essential to retaining and building strong relationships with customers. Here are…

City Furniture enjoys strong return with Bluecore partnership

April 25, 2022

City Furniture is seeing a 330% lift in known shoppers, a 118% boost in repeat buyers and a 58% increase in email opt-ins after two years of deploying Bluecore…

Shoppers decide what makes a great in-store experience and here's what they want

by Bobby Marhamat — CEO, Raydiant

What, exactly, do today’s shoppers want from an in-store experience? The answer is clearer than you might think.

NRF calls on Visa, Mastercard to cancel swipe fee increases

April 22, 2022

The National Retail Federation is calling on Visa and Mastercard to cancel credit card swipe increases due to take effect this month.

Consumers prefer traffic jams over a bad customer experience

April 21, 2022

More than half, 60%, of consumers would rather sit in a traffic jam than have a poor customer experience, according to a Telus International survey.

JCPenney hits big ROI with targeted AI online approach

April 21, 2022

Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…

Reimagining customer experience for the new breed of shopper

by Joe Kamara — Director of Sales, Manhattan Associates

A reimagined customer experience can be broken down into three key stages, with POS playing an important linchpin function in each phase.

The Dominance of In-house Motherboard Production for POS System

A POS system manufacturer with its own design boards and production capabilities can have so many benefits for your business. That’s why Clientron stands out…

Astros install Amazon 'Just Walk Out' tech at Minute Maid Park

April 18, 2022

The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…

Best Buy, DSW, Sephora, Thrive Market, Adidas tops in personalization

April 15, 2022

When it comes to value-driven personalization five retailers are excelling: Thrive Market, Sephora, Best Buy, DSW and Adidas.

Google enhances search options for shoppers

April 14, 2022

Google is making it easier for consumers to find specific products by enhancing its search capabilities.

Hawaii grocer taps Symphony RetailAI to enhance shopping experience

April 13, 2022

Foodland Super Market Ltd, a grocery chain in Hawaii, has signed a multi-year license agreement with Symphony RetailAI for its broad portfolio of AI solutions…

Blending AI, AR leads to happy retail customers

Within the wide range of technologies that have contributed to this new scenario, we can see how artificial intelligence and augmented reality have gained…

JCPenney chief: We're focused on customers who we know

April 12, 2022

Marc Rosen, JCPenney CEO, is all about focusing on the budget-conscious consumer and families looking for affordable home accessories, beauty items and clothes…

Disney bringing back character greeting experience

April 12, 2022

This month Disney Parks will bring back a fan favorite experience that was shelved during the pandemic years — the opportunity to interact with characters.