What's ahead for the retail ATM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung…

FedEx dropping Sunday delivery later this month

August 1, 2022

FedEx will stop delivery in some rural U.S. areas on Sundays starting Aug. 15 in an effort to boost efficiency of its ground delivery services.

Rethinking the Returns Process in Retail

Offering shoppers a streamlined returns experience is more than a good idea—it’s an essential part of doing business, and the retailers who fail to deliver in…

Presented by RetailCustomerExperience.com

Christmas in July: 5 ways online retailers should prepare for holiday shopping crush

by Matthew Furneaux — Director of Location Intelligence, Loqate

Retailers must capture the heart of the digital consumer to be successful in the 2022 holiday season.

Majority of consumers aren’t happy with brand relationship

July 25, 2022

Just over a third, 35%, of customers are completely satisfied with their brand relationships and the small number reflects the need for retailers to boost…

Georgia mall deploys CBD vending machine

July 21, 2022

Genesis Boutique & CBD, a provider of CBD products, has teamed with Green Box Robotics, a manufacturer of a CBD vending machine, to install a CBD at the…

Home Depot goes to the edge to drive seamless customer, associate experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The world's largest home improvement retailer is tapping the Aruba Edge Services Platform, via Hewlett Packard Enterprise's GreenLake, for a full network…

4 preparation steps for the 2022 holiday retail season

by Eric Best — CEO & Co-founder, SoundCommerce

Solid preparation ahead of the 2022 holiday season is the key to success for retailers.

Hugo Boss taps Nedap tech to boost customer experience

July 15, 2022

Global retailer Hugo Boss is deploying the Nedap iD Cloud platform to gain deeper and clearer supply chain visibility, boost merchandise availability and…

Enrich the User Experience with Innovative Design - Easy Access M.2 SSD

A POS system not only simplifies the transaction process, but also helps you manage inventory and analyze sales trends, so it stores a huge amount of data such…

Labor, skills shortage biggest business disruptors

July 13, 2022

Labor and skill shortages are viewed by most employers, 71%, as the top potential disruptors to business the year — more than inflation, supply chain hiccups…

Stop & Shop spending $140M on stores to boost shopping experience

July 13, 2022

Stop & Shop, a grocery chain, plans to spend $140 million in capital investments on New York City store remodels with the goal to improve the shopping…

Robots delivering adult content headsets to Vegas guests

July 12, 2022

A virtual reality company and several Las Vegas hotels are reportedly teaming up on a unique delivery approach for guests ordering up virtual adult content.

Home Depot taps Aruba platform to power customer, associate experiences

July 8, 2022

The Home Depot is deploying the Aruba ESP, via Hewlett Packard Enterprises' GreenLake for Aruba networking, to advance the customer and associate experience…

PetSmart launches veterinary services franchise program

July 7, 2022

PetSmart is launching PetSmart Veterinary Services, an independent business ownership model that offers veterinarians to open a franchised practice, within a…

Omnichannel investment up, yet retailers falling short of seamless experiences

July 7, 2022

Retailers and brands are increasing omnichannel investment but a majority are still falling short when it comes to implementing best practice capabilities and…

Amazon offers shoe buyers a virtual try-on experience

July 6, 2022

Buying shoes online is getting a bit easier, at least if the customer is shopping online at Amazon Fashion.

Kroger, Volta team on charging stations

July 5, 2022

Supermarket chain The Kroger Co. is partnering with Volta Inc. to establish a mix of DC fast and Level 2 Volta charging stations to its grocery locations.

Clinic debuts self-serve pharmacy machine

July 1, 2022

The Eunos Polyclinic in Singapore will introduce a vending machine for prescribed medications as part of an effort to offer patients a fully digital experience…

How retailers can eliminate friction in customer experience

by Kevin Damask — Editor, Digital Signage Today

The pressure to make purchasing easy and quick has never been more intense and that's why retailers need to remove friction from the customer journey.