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Customer Service News & Media

Iowa meat shop uses vending to offer 24/7 service

October 22, 2020

S&S Meats & Spirits in Osage, Iowa, has made its smoked and fresh products available 24/7 by offering a vending machine, according to a kchanews.com…

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Keywest Technology introduces transparent film that disinfects surfaces

October 15, 2020

Keywest Technology has introduced a transparent film, NanoShield, that adheres to surfaces and self-disinfects in less than 15 minutes.

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French retailer Monoprix teams with Shekel Brainweigh on cashierless store

October 14, 2020

Monoprix S.A., a Clichy, France-based retailer, has teamed with Shekel Brainweigh Ltd., an Israel-based weighing technology provider, to introduce an…

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Garanti BBVA launches mobile-first credit card

October 14, 2020

Turkish bank, Garanti BBVA's customers can now apply for a mobile-first credit card which combines a mobile wallet that supports QR and mobile payments, with a…

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Health beauty retailer taps NCR for faster checkout, simpler store operations

October 13, 2020

Kruidvat, which is part of the A.S. Watson Group that operates over 1,200 retail stores in Belgium and the Netherlands, is deploying NCR's Next Generation…

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Backpack retailer installs safety vending machine, will expand product offerings

October 8, 2020

Chrome Industries, which provides backpacks and messenger bags, has installed a vending machine in Portland, Oregon, stocked with masks, gloves and hand…

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Walmart hiring on seasonal help

October 5, 2020

For the first time since 2015 Walmart is hiring on a massive force, 20,000 seasonal workers, for its fulfillment centers in order to handle the upcoming…

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UK retailer taps Oracle POS

October 5, 2020

A leading U.K. retailer, McColl's, is enhancing and enriching the customer experience with the deployment of Oracle's Retail Xstore Point-of-Service.

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Curbside pick-up gains favor with shoppers, reveals study

October 2, 2020

The ability to pick up orders curbside is getting more popular as 85% of consumers have increased use of the pick-up option and 79% view contactless store…

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Walmart store redesign includes more self-checkout kiosks

October 1, 2020

Walmart introduced a new store design today featuring more self-checkout kiosks and contactless payment options planned for 200 locations this fiscal year…

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Einstein Bros opening first c-store location

September 30, 2020

Einstein Bros. Bagels is opening its first convenience store location, part of a five-store development deal with King Fuel in the Houston area. The first…

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Newspaper vending machines disappearing

September 28, 2020

The newspaper vending machine — once common on city streets — has become a rarity with the decline of newspapers and the rising prices of those still in…

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Footwear retailer Keen introduces face mask vending machines

September 21, 2020

Keen, a footwear retailer, has installed face mask vending machines in stores in Portland, Palo Alto, London and Tokyo, with plans to add more in the coming…

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Standard Chartered offers UAE Amazon installment plan

September 18, 2020

Standard Chartered credit cardholders shopping on Amazon.ae can now convert purchases into monthly installments for a period up to 12 months, without having to…

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Mall owner closing locations on Thanksgiving

September 17, 2020

Simon Property Group, one of the biggest mall owners in the U.S., will be closing all mall sites on Thanksgiving.

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Dressbarn dresses up return process for customers

September 17, 2020

Dressbarn is partnering with Happy Returns to enhance and boost the product return experience for customers.

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How to ace customer loyalty in tough times

Craig Harris, an industry principal, apparel, footwear and accessories, for Oracle NetSuite, offers up advice and tips to help retailers strengthen the…

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Amazon hiring 100K workers for fulfillment center sorting

September 15, 2020

Last week Amazon announced it was hiring 33,000 for tech and corporate jobs.

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A grocer’s mobility guide in the age of social distancing

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

Dipesh Hinduja, mobile solutions architect at Stratix, explains how COVID-19 has ushered ina new normal for the grocery sector and that one thing is certain…

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Kings Island reopens with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…

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