To boost the customer experience increase departmental collaboration

by Joe Schultz — Vice President of Sales, Harbor Industries

Joe Schultz, vice president of sales at Harbor Retail, explains why to be successful retailers need to build a sense of collaboration and camaraderie and…

Target makes starting wage $15 to support workers during pandemic

June 18, 2020

Target is boosting its starting wage to $15 a bit earlier than expected in a quest to help support employees during the ongoing COVID-19 pandemic.

COVID-19 quashes automated c-store Bodega

June 16, 2020

Stockwell AI, a company launched in 2017 as Bodega that raised at least $45 million for its app controlled vending machines, has fallen victim to COVID-19…

Selling behind a mask: Connecting while social distancing

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc., offers up tips for helping retail associates engage…

TRAX Analytics deploys smart airport restrooms at Hartsfield-Jackson Airport

June 16, 2020

TRAX Analytics, an IT solutions provider for airports, has deployed its smart restroom solution throughout the Hartsfield-Jackson Atlanta International…

Walmart launches marketplace with Shopify partnership

June 15, 2020

Walmart and Shopify are partnering on the retailer's newest selling platform called Walmart Marketplace.

Las Vegas debuts QR payment codes, touchless ticket kiosks for parking

June 11, 2020

The city of Las Vegas has introduced touchless payment options as gaming reopens in Nevada, according to a news3lv.com report. Motorists will be able to scan…

Webinar offers insightful strategy for retailers in the 'new normal' of business

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free on-demand informative webinar, sponsored by LogMeIn, offers critical insight for retailers getting back to business in the wake of COVID-19.

COVID-19 delays contactless payment at NYC transit stations

June 5, 2020

The COVID-19 pandemic is expected to delay expansion of New York City's Metropolitan Transportation Authority's new contactless fare payment system, OMNY…

Navigating the new retail experience: Changing expectations

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why it's an ideal time for retailers to reassess the customer experience they should be…

Timberland taps Klarna for flexible pay option

June 4, 2020

Outdoor lifestyle brand Timberland is partnering with Klarna, a payments and shopping provider, to offer its U.S. e-commerce customers a buy now, pay later…

Tuesday Morning prepping for store closures

June 4, 2020

Tuesday Morning, a discount home accessory retailer, is getting ready to close over 130 stores as part of its bankruptcy strategy.

Lowe's launches video chat to help its pros manage jobs

June 3, 2020

In an effort to help keep its roster of professional craftsmen and women working, Lowe's Home Improvement is launching a free video chat service called Lowe's…

Costco putting samplers back to work

June 1, 2020

Missing those yummy snack bites while shopping at Costco?

Steritech debuts audit service to help retailers adhere to pandemic protocols

May 29, 2020

Steritech, which offers safety consulting and solutions, is offering retailers a new service aimed at helping them comply with COVID-19 safety measures.

Crate and Barrel taps Gladly for deeper customer service, revenue growth

May 29, 2020

Furniture retailer Crate and Barrel is deploying Gladly's payments solution for messaging channels in a quest to drive revenue as well as provide more…

Changing habits of a lifetime: why online retailers must support the vulnerable and elderly more than ever before

Conor McGrath, head of UK and Nordic Clients at parcelLab, shares why UK retailers UK retailers that have introduced new measures to help vulnerable shoppers…

Don't Miss: Live webinar on how retailers can be competitive in the new normal

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are facing a slew of challenges are they slowly begin re-opening in the wake of COVID-19, the coronavirus pandemic. Get expert insight from LogMeIn…

BrightSign intros touchless solutions for retailers

May 15, 2020

BrightSign LLC, a provider of digital media players, has introduced its BrightLink and BrightMenu touchless solutions to help retailers, restaurants and other…

Where are chatbots heading in 2020? Everywhere

by Priya Iyer

Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…