Robots, no-cash experience coming to Shake Shack NYC location

There won't be any humans taking orders and no cash exchanged at the impending Shake Shack location in the East Village of New York City. Hungry consumers will tap touchscreen kiosks via an app to place orders, according to a...

Swarovski's new VR app lets users buy goods via Masterpass checkout

MasterCard and Swarovski launched a virtual reality shopping app for the Atelier Swarovski home décor line, a collection of functional and decorative crystal home accessories. The app immerses consumers in a tastefully decorated home where they can browse and purchase...

California DMV opens self-serve kiosks in San Francisco supermarkets

The California Department of Motor Vehicles has installed 14 self-service kiosks at San Francisco area grocery stores so drivers can renew vehicle registrations and receive the hard copy faster than if they renew online, according to sfgate.com. Drivers renewing registrations...

Amazon's Manhattan hub will house 2,000 employees

Amazon's impending Manhattan office will be home to 2,000 employees over the next three years, according to an AM New York report. The office, slated to open in 2018, is a 360,000,000-square foot spot at 5 Manhattan West, and Amazon has signed a 15-year lease, according to the report. It will be home for Amazon Advertising.

Alipay expands to Nordic region with retailer pacts

Alipay has signed separate memorandum of understandings with Finpro (Finland), Svensk Handel (Sweden) and the Scandinavian Tourist Board, which will enable retailers across the Nordic region to accept payment via Alipay and reach Chinese customers before, during and after their...

Tencent launches mobile marketing tools for US retailers

Tencent is launching a suite of advertising products and resources that will enable U.S. marketers to directly engage Chinese consumers on Tencent platforms both in China and while they travel abroad, including on the company's popular social messaging app, WeChat....

Aldi to accept contactless payments at all locations

Grocery chain Aldi will now enable shoppers to pay for their items with any contactless payment method, including mobile methods such as Apple Pay, as well as plastic cards and wearables, according to a press release. "We're continually innovating to...

Kohl's teams with Amazon in product return partnership

Looking to return an Amazon purchase? Now you have two options: send it back to Amazon or drop it off at Kohl's. Kohl's will be accepting select Amazon return items in 82 stores come next month, according to a Reuters...

JPMorgan Chase hires Amazon customer experience leader

Marbue Brown, formerly Amazon.com's quality control and customer experience leader, is moving on to direct customer experience at JPMorgan Chase & Company. He will oversee digital sites, apps and call centers at Chase branch locations, according to a Reuters report....

CVS Pharmacy launching health, wellness vending machines nationwide

CVS Pharmacy is introducing automated retail vending machines stocked with convenient, on-the-go necessities including over-the-counter health products, "better-for-you" snacks and personal care products typically sold at CVS Pharmacy locations nationwide. The vending machines are designed to help maximize convenience and...

Google veterans launch smartphone activated self-serve convenience concept

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience items that customers purchase using their smartphones, according to Fast Company.

Venmo tackles e-commerce payments with Williams-Sonoma pact

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all Williams-Sonoma properties, according to a report from recode. "That is very...

Alipay saunters down the runway with Rebecca Minkoff partnership

Fashion retailer Rebecca Minkoff is partnering with Alipay to enable Chinese tourists to make mobile payments with Alipay Wallet at all Rebecca Minkoff locations and online. Rebecca Minkoff made the announcement September 9 as part of the New York Fashion...

Long Island Bloomies gets a makeover

The Bloomingdale's store at the Roosevelt Field mall on Long Island is now boasting some new store design work. The renovations at the Long Island retailer include new signs, lighting and flooring, according to a Newsday report. The redesign and...

First Data sending mobile POS devices to help retailers hit by Hurricane Harvey

First Data is sending free mobile payment devices to Houston in a move to help retailers and businesses get back up and running as soon as possible following Hurricane Harvey. The commerce-enabling technology company is sending thousands of Clover Go...

Coast taps Aptos to enhance website

Apparel retailer Coast's new website, developed by Aptos, boasts new modern features, including large retina display product images and an enhanced digital brand experience. Coast deployed Aptos Digital Commerce to provide a seamless shopping experience, according to a press release....

Best Buy shares take a dive despite robust sales

While Best Buy enjoyed a 5.4 percent same-store quarterly sales boost and a revenue spike of 4.8 percent in the most recent quarter, its shares dropped 12 percent last week. The sales figure, according to a New York Post report,...

Houston mattress retailer opens stores to Harvey hurricane victims

A Houston retailer that sells mattresses is opening its stores to displaced hurricane victims to provide a safe, dry place to sleep. Gallery Furniture made the compassionate gesture in the wake of tremendous flooding taking place in Houston following the...

Walmart, Google team up on a collaborative shopping vision

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new shopping experience. It is the first time Walmart products will be sold outside...

Limited Too takes a pop-up strategy to keep brand in front of shoppers

The once popular teen retailer Limited Too is now debuting a pop-up strategy to stay in front of consumers as back-to-school shopping hits. It's launching a mobile truck approach outside of big brand players in New York City, according to...

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Intel's Christie Rice talks customer experience, digital innovations