NRF: Easter sales to exceed $16 billion

March 20, 2012

Americans will shell out an average of $145.28 on everything from apparel and candy to food and decorations this year, up 11 percent from $131.04 last year…

Amazon buying Kiva Systems for $775 M

March 20, 2012

Amazon.com Inc. is buying logistics technology company Kiva Systems Inc. for about $775 million in cash, according to a story on MarketWatch.

Walmart customers now shopping Amazon.com

March 20, 2012

Although most of Walmart’s customers were latecomers to online shopping, they are now trolling for deals at Amazon.com and putting pressure on the retail giant…

2012 Retail Customer Experience Top 100

Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on…

Presented by RetailCustomerExperience.com

Tesco testing virtual fitting rooms for online shoppers

March 6, 2012

Tesco Clothing is helping online shoppers find the perfect size and fit with the company's virtual fitting room service. Tesco, the first retailer to use the…

Delta offering free in-flight access to Amazon

March 5, 2012

Delta Air Lines today announced the addition of free access to shop Amazon.com and Amazonwireless.com onboard all Delta and Delta Connection flights with…

UNIONBAY looking to increase online sales

March 5, 2012

UNIONBAY recently selected Mercent Retail to help accelerate its 2012 e-commerce sales growth, according to a company press release.

Supermarkets changing strategies to compete with ecommerce

March 5, 2012

Large supermarkets are changing strategies as customers begin to shop online instead of going to hypermarkets.

GlobalShop 2012: 8 ways the smartphone can help your customers love you

Mobile technology is not the brick-and-mortar retailer's enemy.

Fashion brand Boden puts focus on search and navigation for traditional and mobile e-commerce

March 1, 2012

SLI Systems has announced that Boden, a leading global retailer of men's, women's and children's apparel, has created a richer, more engaging online shopping…

SearchDex unveils online shopper behavior analytics tool InferClick

February 28, 2012

Digital marketing company SearchDex has announced the release of InferClick, a new solution that it says empowers online retailers with actionable insights…

Eight ways retailers can leverage Pinterest

The new social sharing site is seeing explosive growth, and retailers are taking note.

ShopIgniter releases platform to secure Facebook purchases

February 24, 2012

ShopIgniter has launched a social commerce platform to help secure Facebook purchases. The suite includes tools and back-end integration to execute integrated…

Report predicts future of mobile commerce

February 24, 2012

More than half of the U.S. smartphone population used their phone to perform retail research while inside a store in 2011, illustrating the emergence of savvy…

Nordstrom to spend $1B to grow e-commerce

February 24, 2012

Nordstrom's online sales are exploding, and the company is investing $1 billion over the next five years to support its e-commerce infrastructure, according to…

Flash sale sites lead to full-price purchases

Research suggests that many new luxury consumers are entering the category via flash sales sites.

Online auction site targets retailers, smartphones

February 22, 2012

Trade Me, an online auction site, hopes to boost the sale of new goods by integrating retailers into its platform.

Walmart buying largest Chinese e-retailer

February 22, 2012

Walmart Stores plans to buy a controlling stake in the fast-growing Chinese online retailer Yihaodian.

Study: Online shoppers content with service

February 21, 2012

Online shoppers are happy with service, according to the American Customer Satisfaction Index's annual e-Commerce report.

Heal's launches mobile site

February 20, 2012

Heal's, a contemporary furniture, lighting and home accessories retailer, has launched a mobile-optimized website allowing customers to search, browse and make…