Luxury watch retailer launches MICROS-designed website

December 14, 2011

Tourneau, a luxury watch retailer with 38 stores throughout the country, has launched its website, Tourneau.com, using MICROS-Retail Open Commerce Platform.

Parents playing with the idea of Netflix-style toy rental

Is toy rental by mail a fad, or is it here to stay?

RichRelevance acquires Searchandise Commerce

December 12, 2011

RichRelevance has acquired Searchandise Commerce, a retail search media company. The acquisition expands RichRelevance’s monetization and Shopping Media…

Senator: Amazon is attacking small businesses

December 11, 2011

Retailers are not happy about Amazon's recent promotion giving customers up to $5 off purchases when they use the company's app to compare in-store prices with…

Is your marketing magnetic?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

An interesting fact about magnets is that they can either attract or repel other magnets depending upon their polarity. Marketing also has the ability to…

Finish Line launches new gift card program

December 6, 2011

Transaction Wireless, a provider of digital gift card solutions, as teamed with Finish Line, a retailer of athletic shoes, apparel and accessories, to power…

Amazon's Price Check helping customers or helping itself to customers?

December 6, 2011

Amazon is touting its Price Check app as a service to customers, while others see it as an attack on brick-and-mortar retailers.

Amazon tax deals may be unconstitutional

December 5, 2011

Amazon.com Inc. may be violating a U.S. Constitution commerce clause, according to legal experts. The Seattle-based company has deals in place with South…

Sears.com reverses up-sell policy

December 5, 2011

After Consumer Advocate Edgar Dworksy questioned Sears.com's policy of automatically adding service contracts to appliance orders online, the company said it…

Is online shopping declining?

November 29, 2011

New research is showing that online shopping has nearly reached its peak. Shop Direct Group's sister company, Transactis, measured online shopping activity…

IBM online retail survey shows healthy m-commerce growth on Cyber Monday

Study shows impact of tablets, mobile operating systems on m-commerce.

EBay, PayPal predict the coming of "couch commerce" this Thanksgiving

November 21, 2011

It’s not just m-commerce, it's "couch commerce." And if eBay is right, couch commerce is going to be a big part of this year's holiday retail season.

EBay acquires Hunch.com

November 21, 2011

EBay has acquired Hunch, an online platform launched in 2009, that delivers customized recommendations to its users based on their individual tastes.

Survey names top 10 retailers for customer service

November 20, 2011

Whether it's an unbeatable return policy, a helpful sales associate or 24-hour shopping convenience, holiday shoppers define customer service in a variety of…

NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

Retailers planning extended Cyber Monday, holiday promotions

November 20, 2011

As online shopping continues to reach unprecedented levels, retailers plan to emphasize value and savings to their shoppers all holiday season long. According…

How Google Street View might open the e-com door for small retail

by Doug Stephens — President, Retail Prophet Consulting

If you use Google maps, then you're probably familiar with Street View. As the name suggests, Street View allows users to literally fly down to street level…

Website rewarding consumers for old purchases

November 16, 2011

Rewarding customers for what they already own is the goal of RNKD, a new website created by Nick Swinnurn, founder of Zappos.com

Report: Mobile device retail traffic will more than double this November

Fifteen percent of people logging onto a retailer's Web site are expected to do so through a mobile device.

Target giving free shipping to its cardholders

November 6, 2011

Target today announced that it is giving free shipping for all orders placed at Target.com when shoppers use their branded REDcard. The company also announced…