How to design your own solar-powered QR codes

A step-by-step on how to pull off your version of Emart's innovative marketing campaign.

To send or not to send that email? Here is the answer.

by Bryan Pearson — President, LoyaltyOne

When it comes to consumer tolerance, there is a very fine line between email acceptance and inbox madness. At what point do your digital communications cross…

Retailers to better understand consumer behavior with Adlucent's shopping analytics

June 6, 2012

Non-brand campaigns generate more new customer sales than brand campaigns, according to findings from Free People, a clothing boutique that used new shopping…

What Amazon's move into luxury apparel really means

by Doug Stephens — President, Retail Prophet Consulting

Internet retail behemoth Amazon has turned a dangerous eye toward the luxury apparel market. Long regarded as more of a clearinghouse for commodity items…

'High-speed order fulfillment system' unveiled for U.S. e-commerce market

June 6, 2012

Swisslog, a global provider of integrated logistics solutions, has launched Click&Pick, its high-speed order fulfillment system tailored for e-commerce…

Google buys, shuts down e-commerce rating service

June 4, 2012

Google has officially acquired KikScore, a U.S.-based company that gives scores to e-commerce businesses based on their service. Google will not be keeping the…

3-D gaming technology to help grocer compete with Tesco, Amazon.com

May 31, 2012

Video game software that was first used to portray 3-D warriors and dungeons is now helping U.K. online grocer Ocado Group Plc compete with retail giants…

Modell's ups its online game with new e-commerce provider

May 31, 2012

Modell's Sporting Goods has chosen e-commerce provider Shopatron as the order management solution to deliver sports gear to fans via Modells.com. Modell's will…

Study: Consumers want choice of manned, self-service checkout

May 31, 2012

Consumers want a choice of service options with manned checkout (60 percent) and self-service (21 percent), according to a recent survey conducted by TNS on…

Solar powered QR codes help Korean retailer increase sales

May 25, 2012

Korean discount retailer Emart recently placed 3D QR code sculptures throughout Seoul that could only be scanned between noon and 1 p.m., which are slow…

Charlotte Russe selects Innotrac for e-commerce solution

May 18, 2012

Innotrac Corp., a commerce provider integrating digital technology, fulfillment and contact center solutions, is helping Charlotte Russe run its e-commerce…

Svpply launches dashboard for retailers

May 15, 2012

Svpply, a social shopping site, today launched "We Want This!," a program that allows retailers to target the most relevant and influential members in the…

Alaskan CU goes online with PaySecure Internet PIN debit

May 14, 2012

Acculynk, Alaska USA FCU and Alaska Option today announced that Alaska USA will add Internet PIN debit through Acculynk's PaySecure network. This will allow…

Another nail in the coffin of big box stores?

by Chris Petersen — Owner, IMS

You don't need to look very far to see another article on the growth of online retailing. The phenomenon of online shopping is truly worldwide. While Amazon…

Retailers beware of Amazon's focus on high-end fashion

May 10, 2012

Amazon.com's move into the high-fashion business is bad news for traditional retailers, who are sure to get "a spanking similar to the one Best Buy got from…

Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

Abandoned shopping carts need love, too

May 9, 2012

Findings from the e-tailing group Annual Merchant Survey and the 14th Annual Mystery Shopping Study revealed mixed findings but agreed that abandoned carts…

E-commerce sites improving customer service

May 9, 2012

A record 36 of the Top 100 online retailers achieved the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer experience…

Amazon trying to woo high-end fashion designers

May 8, 2012

Amazon has sold clothing for years, but it's now focused on peddling more contemporary and high-end brands, including Michael Kors, Vivienne Westwood…

IBM acquiring Tealeaf Technology to help retailers create 'seamless' mobile, online experience

May 4, 2012

If predictions come true about global online commerce hitting $1 trillion by 2014, and mobile commerce climbing to $200 billion by 2015, retailers must find a…