E-commerce News & Media
High gas prices driving more online shopping
April 24, 2008
eMarketer: One-third of online U.S. adults say they are more likely to shop online because of high gasoline prices, according to a recent iCongo-sponsored…
read nowRetail designers emphasizing local connections, customer amenities
April 23, 2008
CoStar: Architect Tipton Housewright says today's retail designers are placing emphasis on having their environments blend in with local culture. They're also…
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Online retailers benefit from 'buying under the influence'
April 13, 2008
Los Angeles Times: BUIs — those who buy under the influence — may be the Internet's dirty little secret. And with retail e-commerce up 19 percent to $136.…
read nowInnovation in experience design 'the last frontier'
April 13, 2008
Business Week: Innovation in product design has lost its meaning and, therefore, its value. But there is still one frontier that remains wide open: experience…
read nowOpinion: Store design should emphasize comfort
April 13, 2008
Retail Week: In a debate on store design trends, Fitch chief creative director Tim Greenhalgh said shoppers are looking for places where "you can go and feel…
read nowMost people uneasy with customized Web content
April 13, 2008
Reuters: Nearly 60 percent of 2,513 people in the United States questioned in a Harris Interactive poll said they were uneasy when Web sites use information…
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Making multi-channel make sense
by James Bickers — Editor, Networld Alliance
Creating consistent experiences is crucial.
read nowOnline sales to drive in-store technology growth
April 10, 2008
Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…
read nowMore retail technology on the way, and soon
April 10, 2008
Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…
read nowConsumer needs to be the central focus of multi-channel retail
April 9, 2008
Retail Week: Multichannel retailing should be about allowing customers to access your services in whatever form they find easiest, while continuing to act as…
read nowEscalate releases Customer1 version 4.0
April 7, 2008
SAN DIEGO — Escalate Retail announced the availability of Version 4.0 of its Customer1 point of service software application. The upgraded version of…
read nowReport: Multi-channel must be seamless, customer-centric
April 7, 2008
SARATOGA SPRINGS, New York — CORESense, a software-as-a-service multi-channel retail management system company serving small to medium-sized specialty…
read nowIBM WebSphere Premises Server connects with sensor data
April 7, 2008
ARMONK, NY — IBM announced the release of WebSphere Premises Server version 6.1, a software product that enables business process transformation by responding…
read nowNorth American consumers demand more self-service
April 7, 2008
ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…
read nowInaugural Customer Experience Summit announced
April 6, 2008
WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…
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Mystery shopping changes with the times
by James Bickers — Editor, Networld Alliance
Hidden cameras, online reporting update the venerable tool.
read nowReport: In-store systems get most retail IT dollars
April 3, 2008
IT Pro: According to a report from research firm Martec, the average IT investment among the top 100 retailers has stayed flat at 1.3 percent of sales for the…
read nowAmazon launches text-message shopping
April 2, 2008
Business Week: On Tuesday, Amazon.com introduced Amazon TextBuyIt, a service that lets users purchase items via mobile text messages. The same day, Citibank…
read nowE-commerce growth threatened by tech barriers
April 2, 2008
MIAMI — Retail's e-commerce channel has become a shining star in an otherwise dismal retail season. While the National Retail Federation projects overall…
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