E-commerce News & Media
Walmart Store No 8 incubator advances VR strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Walmart is fulfilling a big part of its one-year-old technology incubation strategy by buying a virtual reality startup. As a leader notes, it's just the start…
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Rent the Runway taps kiosks, scanners to boost in-store digital experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
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Insights from NRF's Big Show: Key retail tech trends to watch for in 2018
Matt Sebek, vice president of digital, World Wide Technology Asynchrony Labs, pinpoints the big trends coming into play for customer experience from NRF's Big…
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Amazon launching Whole Foods Market delivery service
February 8, 2018
Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket…
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CVS Health all about the customer, seamless retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
CVS Health Executive VP and President Helena Foulkes shares insight on the retailer's multi-pronged strategy to boost the customer experience and meet every…
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Authenticity, change big focus points for retail start-up entrepreneurs
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While five company founders sell everything from beauty products and pizza to retail items and ice cream, they share similar goals when it comes to delivering…
read nowBoxed.com may be focus of a bidding war
January 26, 2018
The Boxed.com start-up, which has been dubbed "Costco for millennials," is getting potential funding attention from some big names, including General Mills…
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CES 2018 reveals how retail is changing
by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst
Anyone attending CES 2018 this year couldn't but help notice the annual conference revealed one big truth, writes industry analyst Jeff Kagan. That big truth…
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Amazon Go disrupts, re-invents, elevates the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…
read nowAmazon Prime membership gets more expensive for some
January 22, 2018
Amazon is increasing the cost of its monthly Prime subscription service, from $10.99 to $12.99, which represents an increase of 18 percent.
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Why Levi's isn't acting its age when it comes to retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The self-described, 165-year-old fashion icon is way beyond just selling jeans these days.
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Walmart chief: Retail is about change, customer experience a team sport
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed…
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Frictionless online payment remains elusive for retailers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A CES panel explored the challenges of payments technology, including the friction with online payments, glitches in online payment systems, the lack of retail…
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'Grocery on wheels' may be supermarket delivery game changer
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Self-driving vehicles that deliver fresh produce and allow consumers to place orders via an app and then physically pick their own produce could be the…
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Everywhere and nowhere: Online retailers lagging behind on contactability
Chris Robinson, CEO at Yonder Digital Group, offers up insight on new research that reveals online-only retailers still have a way to go when it comes to…
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The changing world of retail: 4 ways to defend against Amazon
Jeff Anulewicz, executive strategy director at MXM, explains how retailers, both online and offline, need to crack Amazon's dominance of the retail landscape.
read nowSprouts extends home delivery with Instacart partnership
January 9, 2018
Healthy grocer Sprouts Farmers Market will soon be providing home delivery in all of its major markets via a partnership with Instacart.
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Why Amazon may lose its influencer title in 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…
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Industry experts offer up 2018 predictions on retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…
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2017 retail influencer: Amazon
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…
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