Retailers going mobile in big way, but no big payoff as yet

July 18, 2016

Today's retailers are more than embracing mobile apps, as more than two thirds have one in play. But the payoff isn't hitting big just yet.

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

Amazon heading back to school in Illinois

July 13, 2016

Amazon is teaming up with the University of Illinois at Urbana-Champaign to open Amazon@Illinois, a staffed pick-up location in the Illini Union Bookstore on…

PetSmart picks Manhattan Associates to implement new omni and digital strategies

July 11, 2016

Manhattan Associates announced that PetSmart has selected its Enterprise Order Management Solution (OMS) to help PetSmart deliver omni-channel shopping and…

Talking With: H2O+ Beauty CEO Joy Chen on relaunching a legacy brand

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It's been a busy year for the company founded as H2O+, a skincare brand started in 1989, as it’s done a complete relaunch as of this past May. With a new name…

China retailers feeling pressue despite growth

July 11, 2016

China's retail segment is feeling some heat despite growth, according to a China Daily report.

Amazon pushes voice ordering ahead with Alexa's help

July 8, 2016

Online purchasing via a desktop or smartphone is passe, according to Amazon, which is propelling voice-activated ordering via its Echo device and Alexa's help.

Webinar: Insight on how mobile is transforming store operations

July 7, 2016

There are two transformative forces playing a big role in today's retail environment — the millennial shopper and the mobile consumer.

Online mobile device shopper is leading the retail wave, reveals new study

July 1, 2016

Smartphone users who are jumping online to shop at least twice during a three-month period are leading the retail revolution and the trend is prompting…

GoCause helps Etsy sellers to deliver more than handmade goods

July 1, 2016

Some Etsy sellers are tapping into the millennial market in an innovative way. In addition to operating on a traditional business model of profit, these…

Amazon's Prime Day 2016 projected to be bigger than last year

July 1, 2016

More than 100,000 deals will launch on July 12, as part of Amazon's Prime Day 2016. The deals start at midnight and will include most items, according to a…

Hey Amazon, Walmart is fighting back

June 30, 2016

Amazon Prime continues to baffle Americans with their incredibly fast shipping and delivery. Today, retailers are forced to compete with a company that seems…

Online shopping activity moves ahead of in-store retail action

June 30, 2016

Americans are buying more items online and more than half, 51 percent, prefer ecommerce to brick-and-mortar shopping, according to a new BigCommerce report.

Delivery a big part of customer experience, reveals survey

June 29, 2016

More than half, 66 percent, of online consumers said the delivery experience is critical and that poor delivery could easily prompt them to hit another…

Creating a 'phygital experience': Experts offer insight, tips and strategy advice

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year it seems the term ‘phygital’ is the big word when it…

Fashion retailers beware: A bad fit for shoppers is a bad thing for business

June 28, 2016

Fit, as in clothing fitting the body, is a crucial aspect for consumers and retailers should be aware that a poor fit isn't a good thing in the customer…

BlueSnap sees 115% growth in mobile checkout since European launch

June 22, 2016

BlueSnap, an e-commerce services provider, today announced that it has seen a 115-percent increase in mobile checkout transactions since launching its services…

Talking With: Stratacache VP Jeff Griffin on digital media trends, the game-changer to come

by Lyle Bunn — Strategy Architect, BUNN

Retail experience industry expert Lyle Bunn talks with Jeff Griffin as Griffin joins forces with Stratacache,

Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)

by Will Hernandez — Editor, NetWorld Media Group

In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we…

Alibaba chief: We’re not a retailer, and we will double revenue in 4 years

June 15, 2016

Alibaba Group has some big business aspirations, and the top one is to more than double revenue in the next four years, with a goal of hitting $1 trillion.