E-commerce News & Media
Delivery a big part of customer experience, reveals survey
June 29, 2016
More than half, 66 percent, of online consumers said the delivery experience is critical and that poor delivery could easily prompt them to hit another…
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Creating a 'phygital experience': Experts offer insight, tips and strategy advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year it seems the term ‘phygital’ is the big word when it…
read nowFashion retailers beware: A bad fit for shoppers is a bad thing for business
June 28, 2016
Fit, as in clothing fitting the body, is a crucial aspect for consumers and retailers should be aware that a poor fit isn't a good thing in the customer…
read nowBlueSnap sees 115% growth in mobile checkout since European launch
June 22, 2016
BlueSnap, an e-commerce services provider, today announced that it has seen a 115-percent increase in mobile checkout transactions since launching its services…
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Talking With: Stratacache VP Jeff Griffin on digital media trends, the game-changer to come
by Lyle Bunn — Strategy Architect, BUNN
Retail experience industry expert Lyle Bunn talks with Jeff Griffin as Griffin joins forces with Stratacache,
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Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)
by Will Hernandez — Editor, NetWorld Media Group
In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we…
read nowAlibaba chief: We’re not a retailer, and we will double revenue in 4 years
June 15, 2016
Alibaba Group has some big business aspirations, and the top one is to more than double revenue in the next four years, with a goal of hitting $1 trillion.
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Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics including e-commerce, the checkout experience…
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The Honest Company CEO: Innovation, focus are keys to success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Initially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And it happened in just four years.
read nowConsumers jumping online more than ever to shop, free shipping a big lure
June 14, 2016
The technology most in place in retail is ecommerce, and retailers are in an investment and adoption phase regarding the future of retail, according to a new…
read nowStudy: 5 types of millennial shoppers pose challenges for retailers
June 14, 2016
There are five distinct millennial consumers, and each poses a challenge to today's retailer, according to Cue Connect’s report, "Consumer Moments of Truth.…
read nowAustralia is Ikea's next test ground in online shopping strategy
June 10, 2016
Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.
read nowRetailers will see more consumer action for Father's Day this year
June 10, 2016
A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.
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Online apparel retailer stitching up a data-driven customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While online clothing retailer Stitch Fix aims to 'fix' the shortcomings inherent in traditional retail environments, it is just as focused on using art…
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10 'Big Ideas' from ICX Summit 2016
by Christopher Hall — w, t
Take a run through this Top 10 list of some of the most thought-provoking and attention-grabbing ideas highlighted at the recent Interactive Customer…
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Attention Marc Andreessen: Retail is not dying or dead. It's just changing dramatically
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Doug Stephens respects Marc Andreesen, but the founder of Retail Prophet doesn't agree with an Andreesen declaration that retail is dying, near dead and…
read nowMark Cuban goodies hit the Amazon Exclusives store
June 6, 2016
The Mark Cuban Collection, boasting more than 100 products, including some from the TV show Shark Tank, is now available on Amazon.
read nowLuxury retailer expands loyalty program to include online and offline purchases
June 2, 2016
Nordstrom wants to reward all its customers, no matter which venue they take in paying for a purchase. The luxury retailer is expanding its loyalty program…
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Casper striving to flip mattress industry into new retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Casper Co-Founder and CEO Philip Krim is forging a new retail approach in the legacy business of selling mattresses, and he's isn't about to lie down and…
read nowReport: Consumers love to be mobile when shopping
June 1, 2016
Today's retail consumers love to mix technology and in-store visits, especially when it comes to big purchases and conduct product research online while in a…
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