E-commerce News & Media
Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics including e-commerce, the checkout experience…
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The Honest Company CEO: Innovation, focus are keys to success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Initially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And it happened in just four years.
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Consumers jumping online more than ever to shop, free shipping a big lure
June 14, 2016
The technology most in place in retail is ecommerce, and retailers are in an investment and adoption phase regarding the future of retail, according to a new…
read nowStudy: 5 types of millennial shoppers pose challenges for retailers
June 14, 2016
There are five distinct millennial consumers, and each poses a challenge to today's retailer, according to Cue Connect’s report, "Consumer Moments of Truth.…
read nowAustralia is Ikea's next test ground in online shopping strategy
June 10, 2016
Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.
read nowRetailers will see more consumer action for Father's Day this year
June 10, 2016
A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.
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Online apparel retailer stitching up a data-driven customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While online clothing retailer Stitch Fix aims to 'fix' the shortcomings inherent in traditional retail environments, it is just as focused on using art…
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10 'Big Ideas' from ICX Summit 2016
by Christopher Hall — w, t
Take a run through this Top 10 list of some of the most thought-provoking and attention-grabbing ideas highlighted at the recent Interactive Customer…
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Attention Marc Andreessen: Retail is not dying or dead. It's just changing dramatically
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Doug Stephens respects Marc Andreesen, but the founder of Retail Prophet doesn't agree with an Andreesen declaration that retail is dying, near dead and…
read nowMark Cuban goodies hit the Amazon Exclusives store
June 6, 2016
The Mark Cuban Collection, boasting more than 100 products, including some from the TV show Shark Tank, is now available on Amazon.
read nowLuxury retailer expands loyalty program to include online and offline purchases
June 2, 2016
Nordstrom wants to reward all its customers, no matter which venue they take in paying for a purchase. The luxury retailer is expanding its loyalty program…
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Casper striving to flip mattress industry into new retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Casper Co-Founder and CEO Philip Krim is forging a new retail approach in the legacy business of selling mattresses, and he's isn't about to lie down and…
read nowReport: Consumers love to be mobile when shopping
June 1, 2016
Today's retail consumers love to mix technology and in-store visits, especially when it comes to big purchases and conduct product research online while in a…
read nowAmazon opening second fulfillment center in Joliet
May 27, 2016
As part of its drive to speed product delivery Amazon is opening its second fulfillment center in Joliet, Illinois.
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Omnichannel retailer aims to give beauty industry a complete makeover
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Birchbox is much more than an new beauty retailer. It's striving to define a new realm in customer experience and an innovative omnichannel strategy.
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Dunkin’ innovation chief: Hope is no strategy; retailers must differentiate or die
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do…
read nowAmerican consumers wary when it comes to online activity, reveals federal study
May 20, 2016
Consumers are clearly a bit more than worried when it comes to online activity, citing privacy infractions and security concerns.
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Fashion upstarts aim to flip apparel industry into new customer experience era
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Fashion retailers Stitch Fix, Rebecca Minkoff and Revolve, have one goal in common: flipping the traditional apparel industry into a new era. While they are…
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Target innovation chief: Mobile is king, stores a vital asset in customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.
read nowRetail report reveals the more delivery options, the better for retailers
May 12, 2016
Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…
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