Consumers not a very patient lot, reveals study

August 11, 2016

Companies succeeding at digital customer response will be successful as that's what consumers expect, according to a Northridge Group report. 

What retailers need to know, and expect, about virtual digital technology

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Virtual assistant technologies will gain big traction in the next six years, yet use of virtual digital assistants may be a bit slower within retail for a few…

Wal-Mart buying Jet would be a win for Wal-Mart, Jet, consumers and yes, of course, Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The news of the top retailer looking to acquire the newest Amazon.com competitor has consumers and industry watchers talking.

Retail beauty player Birchbox gets robust investment infusion

August 4, 2016

Investors are investing $15 million, in the form of a convertible note, in retail beauty startup Birchbox.

Kohl's now home to Under Armour line

August 4, 2016

Under Armour and Kohl's are partnering up in what the two retail players believe will be a lucrative deal and a win for consumers seeking quality merchandise.

Report: Wal-Mart looking to buy etailer Jet for $3B

The Wall Street Journal reports the one-year-old Amazon competitor could be bought for $3 billion.

In-store still beats online when it comes to shopping

July 29, 2016

In-store shopping still ranks top with consumers.

Why retailers should cater to deal-hunting college students

July 28, 2016

The research is clear: retailers offering back-to-college promotions and boasting a strong social media presence are bound for success.

Amazon opens Romeoville fulfillment center

July 27, 2016

Amazon.com is opening a fulfillment center in Romeoville, Illinois, according to a company press release.

Klosebuy delivers online marketing platform for SMBs

July 25, 2016

The FenDak Group announced that its subsidiary KloseBuy Inc. is releasing a self-administered web and mobile marketing and loyalty platform for businesses come…

Amazon opens 7th Houston fulfillment center

July 22, 2016

Amazon.com opened its seventh Texas fulfillment center, this one in Harris County, near Houston.

Amazon offers up new student loan discount program

July 22, 2016

Amazon.com is partnering with Wells Fargo to offer a new loan discount program for students.

Retailers going mobile in big way, but no big payoff as yet

July 18, 2016

Today's retailers are more than embracing mobile apps, as more than two thirds have one in play. But the payoff isn't hitting big just yet.

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

Amazon heading back to school in Illinois

July 13, 2016

Amazon is teaming up with the University of Illinois at Urbana-Champaign to open Amazon@Illinois, a staffed pick-up location in the Illini Union Bookstore on…

PetSmart picks Manhattan Associates to implement new omni and digital strategies

July 11, 2016

Manhattan Associates announced that PetSmart has selected its Enterprise Order Management Solution (OMS) to help PetSmart deliver omni-channel shopping and…

Talking With: H2O+ Beauty CEO Joy Chen on relaunching a legacy brand

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It's been a busy year for the company founded as H2O+, a skincare brand started in 1989, as it’s done a complete relaunch as of this past May. With a new name…

China retailers feeling pressue despite growth

July 11, 2016

China's retail segment is feeling some heat despite growth, according to a China Daily report.

Amazon pushes voice ordering ahead with Alexa's help

July 8, 2016

Online purchasing via a desktop or smartphone is passe, according to Amazon, which is propelling voice-activated ordering via its Echo device and Alexa's help.

Webinar: Insight on how mobile is transforming store operations

July 7, 2016

There are two transformative forces playing a big role in today's retail environment — the millennial shopper and the mobile consumer.