Staffing and Training News & Media
Flexibility top benefit for hourly retail workers
December 16, 2024
Flexibility is top of mind when it comes to hourly retail workers and whom they chose to work for.
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Most retail associates concerned about loss prevention
December 3, 2024
A hefty number of retail associates, 84%, are concerned about loss prevention and the lack of technology to spot safety threats or criminal activity.
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Many retail workers not feeling safe this holiday sales season
December 3, 2024
More than half of American retail workers, 57%, are feeling unsafe as the retail industry heads into peak holiday shopping and many of more than a thousand…
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National Retail Solutions (NRS) Launches NRS Purple: Payroll Made Easy for Small Businesses
National Retail Solutions (NRS), a leader in point-of-sale (POS) technology and credit card processing for independent retailers, is proud to announce the…
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Bealls taps Legion Technologies to boost retail employee experience
November 25, 2024
Bealls Inc. is deploying Legion Technologies' AI-driven platform to modernize the retail store associate experience and optimize its labor operations.
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Fleet Feet teams with Progress Retail to drive employee engagement
November 20, 2024
Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…
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Gen Z retail workers not keen on reporting workplace violence without anonymity
November 19, 2024
Nearly half of Gen Z retail workers (49%) will only report workplace violence if they could make the report in an anonymous manner and more than a third (38%…
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Target supply chain, store staff ready for the busy holiday season
November 15, 2024
With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…
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A better retail customer experience starts with a better employee experience
by Assad Lazarus — Chief Commercial Officer, Purchasing Power
By addressing team members’ core concerns retailers can lay the groundwork for an in-store experience that keeps customers returning.
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Retail job openings lead to increasing candidate demand
October 31, 2024
Overall job openings in retail are at a higher level than a year ago though hiring is down.
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Home Depot leaders will hit store floors each quarter
October 31, 2024
Home Depot is requiring its corporate employees to work an eight-hour retail shift once a quarter.
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National Retail Solutions (NRS) Launches "Marty's Minutes, C-Store Basics 101" Video Series
National Retail Solutions (NRS), a leading provider of point-of-sale (POS) systems and merchant services for independent retailers, is excited to announce the…
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Sam’s Club launches pay increase plan for frontline associates
September 26, 2024
Sam's Club has instituted a new workforce compensation strategy that expands pay increases based on year of service and provides more predictable financial…
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Target hiring 100K workers for holiday sales season
September 18, 2024
Target is planning to hire approximately 100,000 seasonal workers for roles in its stores and supply chain facilities.
read nowSan Jose Sharks CX leader talks strategy, shares insights
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Stacy McGranor, CX director for Sharks Sports & Entertainment, talks…
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Most retail workers happy in roles despite short staffing issues
August 27, 2024
A majority, 87%, of retail employees enjoy their job and working in their current role and 46% report their employer is dealing with a labor shortage and 41…
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Joann ramps up early for holiday sales with big hiring kickoff
August 13, 2024
Arts and crafts retailer Joann is kicking off hiring for the holiday sales season early and plans to hire mor than 5,000 team members for a variety of roles.
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Using AI to draw Gen Y, Gen Z talent into the retail workforce
by Yaron Benjamin — CEO, Aionic Digital
Embracing AI is not just about keeping up with technology; it's about realizing its potential to bring fresh ideas and energy that drive the company forward.
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3 tips for hiring high-quality retail associates
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail store associates and leaders are brand ambassadors today and that doesn’t make hiring easy. Sibyl McCarley, SVP of people success at HireVue, shares…
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The 10 essential strengths of front-line retail employees
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Any retailer can harness the power of engagement. It all boils down to how employees relate to customers.
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