Staffing and Training News & Media

Home Depot: Wage boost boosting customer satisfaction

May 18, 2023

The decision to spend $1 billion on additional wages and compensation is paying off for Home Depot when it comes to both customer satisfaction and worker…

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Retail workers want well-being support

May 15, 2023

A hefty number of retail employees, 80%, want more proactive well-being support from brands and a third of retail professionals report excessive stress and…

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Gap mum on reported layoffs

April 26, 2023

Gap is reportedly laying off more workers starting this month.

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Athlete’s Foot taps Beth Greenfield for marketing post

April 3, 2023

Beth Greenfield, who has over 25 years of experience in retail and merchandising, has been named lead merchandiser and buyer for The Athlete's Foot.

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Macy’s CEO stepping down in 2024

March 30, 2023

Macy's CEO Jeff Gennette will leave his role in February, 2024 after a 40-plus year career with the retailer.

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Walmart reducing workforce at 5 fulfillment operations

March 27, 2023

Walmart is giving 90-day notice to hundreds of workers at U.S. fulfillment centers as the retail giant is cutting back and eliminating night and weekend…

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Amazon adds 9K to layoff list

March 20, 2023

Amazon, in the space of four months, is laying off 27,000 workers in total, given an additional 9,000 announced today.

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Retail associates worried about AI and job security

March 16, 2023

Nearly half, 43%, of U.S. retail workers are worried about artificial intelligence making their job redundant.

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Buff City Soap names experienced franchisee as CEO

March 9, 2023

Plant-based home and personal care brand Buff City Soap has named Dorvin Lively as CEO.

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Bealls taps Tianne Doyle as president

March 3, 2023

Tianne Doyle has been named president of Bealls Inc., a retailer operating 670 stores across 23 states.

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Walmart boosting hourly pay

January 25, 2023

Walmart is increasing its U.S. hourly wage, from $12 an hour to $14.

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Neiman Marcus names chief brand, retail officers

January 24, 2023

Nabil Aliffi has been named as chief brand officer and Stefanie Tsen Ward has been promoted to chief retail officer at Neiman Marcus Group.

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Bed Bath & Beyond shuttering more stores

January 17, 2023

Bed Bath & Beyond is closing more stores than originally planned as it struggles financially.

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Victoria’s Secret CEO resigning

January 12, 2023

Amy Hauk, CEO of Victoria's Secret brand and CEO of PINK, will leave her roles as of March 31.

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Rite Aid chief leaves role

January 11, 2023

Rite Aid has named an interim chief in the wake of Heyward Donigan, president and CEO, leaving the drugstore brand.

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Amazon expanding corporate layoffs from 10K to 18K

January 5, 2023

The next massive layoff wave at Amazon will start Jan. 18 as the omnichannel retailer now plans to layoff 18,000 corporate staffers, primarily in the retail…

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Under Armour taps former Marriott leader as CEO

January 2, 2023

Under Armour has hired Stephanie Linnartz as its chief executive.

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What retail hiring managers should ask when hiring for the holidays

by Barry Rosen — CEO, Interaction Associates

One of the most critical elements of retail customer experience is the direct interaction customers have with retail associates. That makes hiring a critical…

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