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Loyalty Programs News

Think tank predicts Top 12 customer loyalty trends of 2012

December 6, 2011

To help marketers develop more effective loyalty strategies, Loyalty 360, a marketing think tank, has published 12 trends that it believes successful marketers…

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NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

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Shopkick rewards Visa cardholders

November 20, 2011

Visa Inc. has announced that its mobile app, Shopkick, now allows mobile users to earn more redeemable "kicks" by linking their eligible Visa debit or credit…

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Survey: Kohl's is America's favorite fashion retailer

November 7, 2011

Kohl's is the nation's favorite fashion retail chain, according to an annual consumer survey conducted by Market Force Information, a provider of customer…

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Young America short-term rewards result in 10 percent sales lift

November 7, 2011

Loyalty programs that are structured like promotions may generate significant short-term sales lift, according to Young America, an incentive marketing firm.

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FieldPower apps now available on tablets

October 31, 2011

FieldPower, a provider of field service management, and Knowella Technologies, have entered into a partnership. Under the terms, FieldPower's workforce…

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LevelUp adds mobile payment feature, expands its footprint

October 11, 2011

In a press release brimming with cheek, LevelUp, a start-up from Cambridge, Mass.-based SCVNGR, announced that it's doubling the number of cities where the…

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Gilbarco gas pumps to greet customers by name, offer personalized promotions

September 28, 2011

Convenience store cashiers may not remember their customers by name or recall their favorite soft drinks, but fuel dispensers soon will — thanks to the…

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Gilbarco certifies LIFT up-selling tech for use with Passport POS

September 21, 2011

Gilbarco Veeder-Root announced it has certified up-selling technology from LIFT Retail Marketing Technology Inc. for use with the Passport point of sale…

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Consumer grocery store survey reveals satisfaction and brand preferences by geography

September 14, 2011

Empathica Inc., a provider of Customer Experience Management (CEM) solutions to some of the world's most respected brands, announced that its Consumer Insights…

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Subway named an initial Openbucks' gift card payment partner

September 13, 2011

Openbucks launched its Gift Card Payment Network at TechCrunch Disrupt, a technology-focused conference taking place this week in San Francisco.

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Bill's Superette sees operational improvements with solutions from LOC Software

September 12, 2011

Bill's Superette, an eight-store grocery/fuel chain operating in the Twin Cities, has announced the launch of store management solutions from LOC Software. The…

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GameStop PowerUp Rewards hits 12.5 million member mark

August 22, 2011

Brierley+Partners (B+P) announced that the PowerUp Rewards loyalty program, designed and launched in October 2010 with the company's client GameStop, has risen…

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Canada Post capturing customer experience data at 40 post offices

August 16, 2011

OpinionLab, provider of voice-of-customer (VOC) listening technologies, has announced an expanded relationship with Canada Post. In addition to collecting…

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Retalix to provide software solutions to Russian grocer DIXY

August 7, 2011

Israel-based retail software provider Retalix announced that Russian grocer DIXY has selected the company's point-of-sale store management and loyalty…

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Google, Living Social make daily deals of their own

August 2, 2011

Daily deal sites are becoming the deals of the day. Sci-Tech Today is reporting Google acquired The Dealmap yesterday. The Dealmap is a daily deal aggregator…

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Cabela's selects Cartera Commerce to power new rewards shopping network

July 19, 2011

Cartera Commerce, a provider of multi-channel merchant networks and performance advertising solutions, and Cabela's, an outfitter of hunting, fishing and…

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Study affirms importance of in-store technology

July 12, 2011

Retailers are turning to technology to boost customer satisfaction, productivity and multi-channel sales, according to a study co-sponsored by HP and RSR…

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Hitwise says each new Facebook fan leads to 20 extra visits to a retailers site

June 22, 2011

According to the Hitwise blog, Facebook fans have a real measurable value: 20. That’s the number of additional visits Hitwise analyst Robin Goad said a…

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Amex and foursquare roll out mobile coupon program nationwide

June 22, 2011

American Express is embracing location-based mobile couponing. The credit card company is joining with location-based social media site foursquare to roll…

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