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Marketing News & Media

Lowe’s going virtual with in-store consumer design, preps 3D printer for space station

October 30, 2015

Retail home improvement player Lowe’s is going virtual with a consumer-facing design service and also plans to be the first retailer to push product into space.

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Watch out Amazon: Wal-Mart prepping drone delivery service, seeking fed's approval

October 30, 2015

Amazon's drone service will have a big competitor as Wal-Mart is seeking federal approval for such delivery approach as well.

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ICX Symposium: The customer experience is about technology + emotion

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not…

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ICX Symposium: The future is here (it's just unevenly distributed)

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There is a tidal wave of disruption happening across every industry with the intersection of technology innovation and fast-changing customer expectations, and…

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Sears launches service melding online shopping with in-store expertise

October 27, 2015

Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.

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Top 10 PR do's (and a few don'ts)

by Travis Wagoner — Editor, Networld Media Group

"Whatever I present to you is my PR moment," Nick Powills, CEO of No Limit Agency, said in opening his session at the Fast Casual Executive Summit in Miami.

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Microsoft retail flagship opens doors in NY

October 26, 2015

It’s opening day today for Microsoft’s first flagship retail location on Fifth Avenue in Manhattan.

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FCES15: Why design is key to customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Design is a key aspect for the customer experience and plays directly into the "corporate soul" and building a relationship with customers.

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FCES15: How failing to adapt leads to failure in business

by Travis Wagoner — Editor, Networld Media Group

Jeremy Gutsche kicked off the 10th annual Fast Casual Executive Summit on Sunday evening at the Mandarin Oriental Hotel in Miami with a rousing and energetic…

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Punchh, CiCi's Pizza partner to develop loyalty app

October 16, 2015

Punchh, a brand-centric mobile customer engagement platform for restaurants, is teaming up with CiCi’s Pizza to build a loyalty app.

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Should we make the holiday shopping season a 365-day effort, or not?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?

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NCR Silver boosts functionality for franchises, small business operators

October 15, 2015

NCR Small Business is upgrading its tablet point of sale system, NCR Silver, to give small business and franchises new marketing, inventory and communication…

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Aéropostale taps Himatsingka America for domestic licensing agreement

October 12, 2015

Aéropostale has signed a domestic licensing agreement for home textiles with Himatsingka America to design, manufacture and distribute home textiles.

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Poor inventory control equates to shopper disappointment, lost sales for retailers

October 12, 2015

A whopping 81 percent of consumers experienced an "out-of-stock" experience in the past 12 months, resulting in lost sales for retailers and lots of…

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Holiday shoppers not so confident in Black Friday sales, shopping early this year

October 12, 2015

Consumers are holiday shopping earlier than ever and aren’t banking on Black Friday and Cyber Monday for making bulk purchases.

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Jet jettisons membership fee citing bigger than expected sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Jet.com drops membership fee just as initial free three-month subscription time frame comes to a close.

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Peet’s Coffee & Tea, Stumptown won't be melding the retail experience

October 7, 2015

Peet’s Coffee & Tea is buying Stumptown Coffee Roasters, but customers won’t find both brands sharing counter space.

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The retail consumer in 2020: Older, a bit frugal yet mostly optimistic

October 7, 2015

The retail consumer will most likely be female, older, living in a smaller household than today and likely living on their own come 2020.

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5 'don’ts' and 1 ‘do’ for making the customer experience rich and robust

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Simple, common sense strategies in communicating with shoppers can prove rewarding for businesses and consumers.

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Microsoft prepping for NY, Australia retail store grand openings

October 2, 2015

Microsoft will debut two new brick-and-mortar retail stores in the next two months, launching a flagship New York City location and a Sydney, Australia, store.

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