Fashion upstarts aim to flip apparel industry into new customer experience era

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Fashion retailers Stitch Fix, Rebecca Minkoff and Revolve, have one goal in common: flipping the traditional apparel industry into a new era. While they are…

Target innovation chief: Mobile is king, stores a vital asset in customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

Kroger's ClickList fuels points for chain, but what's in the cards for customers?

by Bryan Pearson — President, LoyaltyOne

Kroger is extending its ClickList online ordering service to new markets, but that does not mean a national rollout is in store for consumers.

How Target's in-store clinics are reinventing retail wellness

by Bryan Pearson — President, LoyaltyOne

Target's new in-store wellness sections, called Connected Health, enable shoppers to track personal health information on handheld devices.

JCPenney spruces up product offerings with big appliances, new services

May 12, 2016

JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…

5 signs you're in a relationship with the consumer … or not

by Chris Petersen — Owner, IMS

The most important 'sale' made every day is building relationships.

Boost yogurt sales with innovative yogurt merchandiser

Boost yogurt sales while saving on labor and shrink expenses with FFR Merchandising's Power Zone® FlexRoller™ System for Yogurt.

Sears Canada reinvention brings leadership, IT overhaul

May 2, 2016

Sears Canada is revamping its leadership ranks, deploying new technology and driving a cultural change in the quest to drive sales, profits and consumer…

Mother's Day shoppers are mostly moms, reveals new study

April 27, 2016

Retailers aiming to capitalize on the Mother's Day sales event should know one thing upfront: nearly half the gift shoppers will be moms themselves.

Create an in-store shopping destination with new mobile ice bin merchandiser

Create a shopping destination in store for seafood and promotional items using the new Mobile Ice Bin Merchandiser from FFR Merchandising.

Mother's Day should prove lucrative for clothing retailers, eateries

April 25, 2016

A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…

Add Headers to corrugated displays with flute wire

Add eye-catching headers and signage to corrugated displays using new Flute Wire from FFR Merchandising.

A lesson on loyalty: Where Starbucks went wrong

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward…

Kelly Ripa collection hits home at Macy's

April 21, 2016

The morning talk show host debuts a limited home furnishings line.

POS provider payworks launches customer engagement platform

April 20, 2016

Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.

Talking With: InContext CEO Mark Hardy on virtual reality in the retail experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

One of the most exciting technologies coming into play in retail customer experience is the dawn of virtual reality.

Wal-Mart teams with ChannelAdvisor to expand product portfolio

April 14, 2016

The partnership should make it easier for retailers to put products on the mega retailer's website.

Recon Instruments teams up with Frank Mayer and Associates on merchandising strategy

April 13, 2016

Recon’s smart eyewear finds a home in a smart innovative display program.

Upgrade food displays with new upscale stainless steel pans

Create appealing, consistent prepared and raw food displays with new Stainless Steel Pans and sign holders from FFR Merchandising.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…