Female shoppers more lucrative than males, reveals new study

October 18, 2016

Marketers hoping to snag greater consumer attention need to focus on the female shopper, as women are most likely to buy via mobile devices and are less…

Should retail prices in store be the same as online?

by Chris Petersen — Owner, IMS

Omnichannel "click & collect" is a slippery slope for retail prices.

Report: Brands not doing well at understanding the customer

September 29, 2016

Despite big gains in technology across IT, marketing and customer relationship teams, some of the biggest brands are not doing a good job of understanding the…

How artificial intelligence is transforming retail personalization

Retail personalization is certainly not a new concept, but there are many new advances in personalization helping retailers create deeper relationships with…

5 major retail fails from P&G, Macy's, Wal-Mart (and what they teach us)

by Bryan Pearson — President, LoyaltyOne

Some of the most attractive investments in retail have proven disastrous. Fortunately, retailers have learned to rebuild from past mistakes.

Petsmart deploys unique musical experience for pets, owners

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Family pets spending time at a Petsmart PetsHotel, as well as their owners, are getting a much more lyrical experience as the retailer is piping in playlists…

If you are not at the table, you’re on the menu

by Chris Petersen — Owner, IMS

Omnichannel is not an option … it's a question of survival.

Japanese retailer launches New Jersey location

August 9, 2016

MUJI, a Japanese retailer, is launching a New Jersey store, located at the Westfield Garden State Plaza shopping center.

Macy's teams with Grandin Road to give customers a scare

August 8, 2016

This September, Grandin Road, a direct retailer of home furnishings and decor, will collaborate with Macy's Herald Square in New York City to open a seasonal…

Glik’s opens first Kansas store

August 8, 2016

Glik’s, an Illinois-based retailer, will open its first Kansas store later this year and three additional stores in the state over the next 18 months.

Tuesday Morning enjoys substantial store growth, additions

August 5, 2016

Tuesday Morning, a high-end home goods retailer, is expanding its Dallas, Texas location in Preston Shopping Center and opening  new unit in Plano's Parker…

Kohl's now home to Under Armour line

August 4, 2016

Under Armour and Kohl's are partnering up in what the two retail players believe will be a lucrative deal and a win for consumers seeking quality merchandise.

Nordstrom Rack racks up new Canada locations

August 3, 2016

Nordstrom will open off-price retail Nordstrom Rack stores in Calgary and Vaughan, Ontario by spring 2018. The Seattle-based retailer has opened three of its…

Amazon opens Romeoville fulfillment center

July 27, 2016

Amazon.com is opening a fulfillment center in Romeoville, Illinois, according to a company press release.

Create economical sign headers for store fixtures with new sign holder

Create an economical header system on fixtures throughout the store with the SuperGrip® Header Sign Holder from FFR Merchandising.

Create food displays with home-like appeal using new Jazz Servingware

Create food displays with home-like appeal using new Jazz Melamine Servingware from FFR Merchandising.

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

CX design firm will read your mind

by Christopher Hall — writer, self

There's a glint of missionary zeal in Jean-Pierre Lacroix's eyes when he talks about the future of store design coming into view on the horizon with an…

Attach heavier-duty displays and signs to gondola uprights with new bracket

Securely attach heavier-duty displays and signs to gondola uprights with the new Metal Display Bracket from FFR Merchandising.

Amazon opens yet another Kansas fulfillment location

July 12, 2016

Amazon.com is opening another fulfillment center in Kansas City, Kanasas, marking its fifth in the state. The Kansas location will offer more than 1,00…