Target planning lots of new stores, brand launches

March 11, 2024

It's going to be a busy 2024 for Target as the retailer plans to deliver an "enhanced shopping experience."

Ulta Beauty pilots smart vending for in-store product discovery experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ulta Beauty is testing a next-gen in-store sampling program via SOS smart vending machines that provides guests with easy and fast product discovery.

Target taps Michael Fiddelke as COO

February 19, 2024

Michael Fiddelke has been named chief operating officer for Target.

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Skechers teams with o9 for greater operations efficiency

February 5, 2024

Skechers, a footwear retailer, is partnering with o9, an AI software platform provider, to digitally transform its retail planning processes within its North…

Free returns a loyalty driver for retailers

February 2, 2024

Retailers offering free return programs are seeing solid customer loyalty as 72% of shoppers stay loyal to brands offering the perk.

Diebold Nixdorf debuts AI solution to combat retail shrink

January 26, 2024

Diebold Nixdorf Inc., a provider of retail solutions powering transactions and experiences for more than 150 retailers around the world, has introduced an…

Creating retail omnichannel experiences for Gen Alpha

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gen Z was the digital native consumer. Gen Alphas are digital ninjas that are early to adopt and leverage the latest tech and that means a big pivot for…

BJ’s Wholesale Club opens in North Jacksonville, Florida

January 15, 2024

BJ's Wholesale Club now has a location in North Jacksonville, Florida, and the store marks the brand's 242nd club.

Teddy bear is Ikea’s big seller these days

January 9, 2024

The Djungelskog teddy bear is flying off the shelves at Ikea.

Retailer rolls out in-store robotics to improve operational efficiency

December 6, 2023

Stine LLC is rolling out in-store robotics from Badger Technologies within stores to detect out-of-stock products and improve price-tag accuracy.

Real-time data top weapon in battling retail supply chain hurdles

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In today’s retail climate, consumers have come to expect immediacy and availability, and when a retailer fails to deliver, customers are quick to turn to the…

Disconnects are key barriers to boosting customer experience

November 14, 2023

Significant disconnects between physical and digital commerce and store and corporate leadership are key barriers to improving the retail customer experience.

Poor inventory visibility puts customer trust in jeopardy

November 10, 2023

Retailers are struggling to maintain trust with customers due to the persistent sales cancellation caused by poor inventory visibility.

Phantom inventory haunting retailers

November 3, 2023

As a third of U.S. shoppers experience an out-of-stock experience retailers are being haunted by phantom inventory.

Netflix launching retail destinations

October 25, 2023

Netflix plans to open retail designations next year in the U.S. offering entertainment fans experiences as well as food and merchandise.

Foot Locker deploys Nedap iD Cloud to 650 European stores

October 13, 2023

Foot Locker has extended its deployment of the Nedap iD Cloud to its Eastern European stores in a quest to enhance the omni-shopping experience. The iD Cloud…

Crayola teams with Kohl’s on merch collection

October 3, 2023

Crayola, the crayon giant, is teaming with Kohl's on a merchandise collection called Crayola x Kohl's that will be available only on Kohl's site and in stores…

Amazon updates Just Walk Out tech to allow clothing, gear purchases

September 27, 2023

Amazon's Just Walk Out cashierless technology now allows for purchase of clothing and fan gear at stores providing the check-out free shopping experience.

Banana Republic launches home furnishings brand

September 7, 2023

Banana Republic has launched a home furnishing brand called BR Home.