Merchandising News & Media
JCPenney investing $1B to boost customer experience, operations
September 7, 2023
JCPenney has created a self-funded reinvestment plan of more than $1 billion to enhance customer experience across its physical footprint, improve digital…
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The golden age of luxury brands: Expanding from fashion to home goods and hospitality
by Alyx Kaczuwka — Marketing Director, XY Retail
Looking at real-world examples, here are just a few of the brands that have expanded into homegoods and what they’ve produced.
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Trek Bicycle’s device management strategy drives enhanced customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Improving mobile device management in the warehouse leads to meeting customer expectations tied to inventory, stock and delivery.
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ClearSale launches revamped client portal
August 29, 2023
ClearSale, a business intelligence and risk prevention provider, has released a new client portal that lets customers view and manage fraud prevention data…
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Singapore online retailer partners with Forever 21 parent company
August 28, 2023
Shein, a Singapore-based online fashion and beauty marketplace, is partnering with Sparc Group Holdings II LLC to expand distribution via Sparc's Forever 2…
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Starboard Cruise Services tapping former crew workers for exceptional shopper experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Hiring in retail is challenging on its own in a traditional space such as a store or supermarket. But there are many more hurdles when it involves one of the…
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Longtime retailer may close due to downtown issues
August 24, 2023
Gump's San Francisco, a luxury retailer at 250 Post Street in San Francisco, has written the governor and city board of supervisors to state it may have to…
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Macy’s opening small-store format locations
August 23, 2023
Macy's plans to launch small-store format locations in Las Vegas, Boston, San Diego and Indiana.
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Outdoor rental service launches resale marketplace
August 17, 2023
Christy Sports, an outdoor rental and retail service provider, has launched an online resale marketplace called Yard Sale.
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2 Amazon Fresh Chicago stores get makeover
August 10, 2023
Amazon has refreshed two Amazon Fresh stores in Chicago with an expanded selection, updated checkout options and lower prices, according to an Amazon blog.
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Enabling personalized shopping experiences with interactive labels
by Gary Moskovciak — Senior Vice President – the Americas, SML Group
An engaging and responsive shopping experience remains a critical success factor for retailers.
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Food Lion boosts shopping experience via upgrade strategy
August 7, 2023
Supermarket chain Food Lion has enhanced the shopping experience via upgrades at 47 stores.
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Gap taps Richard Dickson as CEO
August 3, 2023
Gap has hired on Richard Dickson, the former CEO and president of Mattel, as its new CEO.
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Walmart, Rubi team on manufacturing process for textile creation
August 2, 2023
Walmart and Rubi, which offers on-site reactor technology, are teaming up on pilot projects to convert captured carbon emission from manufacturing waste stream…
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Walmart embraces entrepreneur product creators
July 31, 2023
Walmart has kicked off its application time frame for its Open Call 2023 event in which small businesses and startups can apply to pitch products to be sold on…
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Michaels launches Halloween product collections
July 25, 2023
Just in time for the 100-day countdown to Halloween, Michaels, a crafts retailer, is stocking holiday products with décor already on shelves.
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Lowe’s, Petco expanding store-in-store partnership
July 25, 2023
Lowe's Companies Inc. and Petco are expanding a pilot program in which Petco products and services are located within Lowe's stores.
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Product assortment customization can pay off
July 17, 2023
Retailers creating artificial intelligence customer-centric product assortments can boost incremental sales growth, nearly 1% to 2% more than assortments that…
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New demands of chief merchant role require new tools to excel
by Kristin Howell — Global Vice President, Retail Marketing & Merchandising, SAP
When it comes to the chief merchant role there have been big changes across the retail landscape. The list includes skills, tools and expertise required to…
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Walgreens closing 100-plus US stores
July 13, 2023
Pharmacy chain Walgreens will shut 150 stores in the U.S. and 300 in the U.K. due to slower consumer spend and a declining demand for COVID-19 vaccines.
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