Merchandising News & Media
CVS customers can access 'locked products' via app
February 12, 2025
CVS is testing a way for loyalty members to unlock products behind glass cabinets. The feature, known as "smart locks," is part of the chain's new Health app…
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Honeylove modernizes production chain with Inspectorio management platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.
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PetSmart deploys GreyOrange gStore platform to boost operational efficiency
February 4, 2025
PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.
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Linnworks CMO talks social media, Amazon's impact, AI in retail
Linnworks CMO Georgia Leybourne shares insight on a range of retail topics, from TikTok and Amazon to the impact of AI, in an interview with Judy Mottl, editor…
Presented by Linnworks
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Target sees growth in holiday sales, makes leadership changes
January 29, 2025
Target's sales during November and December of 2024 grew 2.8% over 2023 and included record-high sales during both Black Friday and Cyber Monday sales periods.
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Joann files for bankruptcy for a 2nd time
January 29, 2025
Crafts retailer Joann has filed for bankruptcy for the second time within a year and is trying to sell itself off but is not closing any stores at this point.
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Kohl's joins Macy's in shuttering stores this spring
January 20, 2025
Kohl's has announced it will close 27 of its 1,150-plus store location by April.
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Most consumers not a fan of dynamic pricing
January 14, 2025
Well more than half, 68%, of consumers feel taken advantage of when a brand employs dynamic pricing and 42% are willing to spend more on a product if…
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Creating connections in main street stores
by Olivia Robinson — Head of Strategic Growth, VoCoVo
Irrespective of the benefits that come with shopping online, main streets remain vital to human interaction in our communities. So how can brick-and-mortar…
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Global holiday sales hit record $1.2 trillion
January 10, 2025
Global holiday retail sales hit a record $1.2 trillion and $282 billion in the U.S.
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Most consumers will jump to another retailer when inventory is out of stock
January 6, 2025
Two-thirds of consumers will log off an e-commerce retail site or leave a physical retail store when an item they want to buy is out of stock.
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Hallmark gets more personal with greeting card strategy
January 6, 2025
Hallmark has launched Gift Card Greetings, featuring a physical card with a digital gift card for a more personalized gifting experience.
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Franklin Instore debuting Elo-powered digital merchandising platform
December 18, 2024
Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.
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Ex Macys EVP talks retail trends, value of sustainability
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Mike Robinson, head of retail solutions and a founding member of The Eighth Notch, Inc., talks with…
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Fashion retailer Goddiva unveils AI-powered digital dressing room
November 26, 2024
Goddiva, a fashion retailer, has teamed with Zyler, an AI-powered virtual try-on technology provider, to launch an AI-driven digital dressing room.
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Fleet Feet teams with Progress Retail to drive employee engagement
November 20, 2024
Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…
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Target supply chain, store staff ready for the busy holiday season
November 15, 2024
With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…
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7-Eleven undertaking transformative store revamp over next 3 years
November 11, 2024
7-Eleven aims to open more than 600 bigger, food-centric locations using a new store prototype named New Standard.
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Eyewear retailer Zenni partners with Eyebot on rapid vision testing, affordable eyewear
November 4, 2024
Zenni Optical, a major online eyewear retailer, is partnering with Eyebot, an innovator in automated vision testing, on a strategic partnership to improve…
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Ulta Beauty opening 200 stores in next 3 years
October 25, 2024
Ulta Beauty plans to launch 200 stores within the next three years, expanding its current footprint of 1,411 locations.
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