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Merchandising News & Media

Old Navy deploying Radar tech to elevate customer experience

April 4, 2025

Old Navy is planning a phased roll out of Radar's AI-powered RFID technology to give store associates real-time inventory information so they can locate items…

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Advance Auto Parts opening stores following footprint optimization

April 3, 2025

Advance Auto Parts, which announced plan stwo weeks ago to shutter 700 locations by mid year as well as four distribution centers in 2025, plans to open 30 new…

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UltronAI founder on how AI, computer vision enhance retail checkout, reduce shrink, optimize operations

In this episode of the CX Innovators podcast, Marios Savvides, founder, chairman and CTO at UltronAI, shares insight with RetailCustomerExperience.com editor…

Presented by UltronAI

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Alo Yoga deploys invent.ai for AI-powered inventory decision making

April 1, 2025

Alo Yoga, a luxury activewear brand, is deploying invent.ai, a global retail planning solution, to achieve faster product launches and better inventory…

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Citi Trends leverages invent.ai to drive growth, operational efficiency

March 28, 2025

Citi Trends, a value-priced retailer, is deploying AI-powered inventory optimization from invent.ai to enhance operational efficiency and boost revenue growth.

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Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning

March 28, 2025

Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning…

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2025: The year of dynamic pricing or simply smarter pricing?

by John Moss — CEO, Flintfox

Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.

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Aldi taps Digital Wave to drive better automation of digital channel product descriptions

March 10, 2025

Grocery chain Aldi is deploying Digital Wave Technology's GenAI solutions to automate product copy and enhance product data accuracy.

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UK retailer Boden taps First Insight tech to improve merchandising decisions

March 7, 2025

Boden, a U.K.-based online apparel retailer, is deploying First Insight's AI-powered decision intelligence to integrate real-time consumer demand signals into…

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Experiential design puts all the ducks in a row at Duck World

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It’s no small feat designing a store selling 800-plus varieties of the rubber duck. But Duck World succeeded using a design that is experiential and unusual.

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UK grocer Asda puts bridal wear in online aisles

March 4, 2025

Asda, a U.K. supermarket, is now offering bridal frocks in its online aisles.

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Fabletics levelling up digital transformation by streamlining operations

February 24, 2025

In a quest to meet consumer expectations regarding reducing waste, Fabletics is streamlining operations, reducing waste and enhanhing efficiency in a…

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BJ’s Wholesale Club arrives in Kentucky

February 20, 2025

BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.

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CVS customers can access 'locked products' via app

February 12, 2025

CVS is testing a way for loyalty members to unlock products behind glass cabinets. The feature, known as "smart locks," is part of the chain's new Health app…

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Honeylove modernizes production chain with Inspectorio management platform

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.

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PetSmart deploys GreyOrange gStore platform to boost operational efficiency

February 4, 2025

PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.

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Linnworks CMO talks social media, Amazon's impact, AI in retail

Linnworks CMO Georgia Leybourne shares insight on a range of retail topics, from TikTok and Amazon to the impact of AI, in an interview with Judy Mottl, editor…

Presented by Linnworks

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Target sees growth in holiday sales, makes leadership changes

January 29, 2025

Target's sales during November and December of 2024 grew 2.8% over 2023 and included record-high sales during both Black Friday and Cyber Monday sales periods.

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Joann files for bankruptcy for a 2nd time

January 29, 2025

Crafts retailer Joann has filed for bankruptcy for the second time within a year and is trying to sell itself off but is not closing any stores at this point.

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Kohl's joins Macy's in shuttering stores this spring

January 20, 2025

Kohl's has announced it will close 27 of its 1,150-plus store location by April.

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