Merchandising News & Media
True Value heads into bankruptcy but stores will stay open
October 23, 2024
True Value has filed for bankruptcy and plans to sell its operations though stores will remain open during the Chapter 11 process.
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Circle K owner hikes offer to buy 7-Eleven parent company
October 17, 2024
Alimentation Couche-Tard, parent company of Circle K, has upped its bid by 22% to buy Seven & I Holdings, the Japanese parent company of 7-Eleven.
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Amazon declares Prime Big Deal Days top October sales event in history
October 16, 2024
Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…
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How to create a customer journey map
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Two top experts offer tips, advice, knowledge and two examples when it comes to crafting the much needed, and highly important, customer journey map.
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Crocs puts best paw forward with clogs for the canine world
October 15, 2024
Crocs is putting its best paw forward with clogs for the canine world.
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Attention Kmart shoppers: New York full-size store is closing
October 1, 2024
Come late October there won't be any more blue light specials happening at one of the last two full-size Kmart stores.
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How to stop phantom inventory from scaring away loyal customers
by Tav Tepfer — CRO, Invent Analytics
Providing great customer experiences is essential for long-term success, and retailers that ensure in-demand products are consistently and readily available…
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Amazon boosts hourly pay for U.S. fulfillment, transportation workers
September 25, 2024
Amazon is increasing the average total compensation package for fulfillment and transportation workers in the U.S. to more than $29 per hour.
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Walmart home to 1st Chuck E. Cheese licensed toy
September 9, 2024
Walmart is home to the Chuck E. Cheese Mystery Egg, the brand's first licensed toy in retail at Walmart. The egg can be also be found at Amazon.
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Sam’s Club community members are co-creators in Member’s Mark brand
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The wholesale club is engaging with its private brand fans to connect with consumers and drive improvement to products.
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JCPenney CIO shares CX insight on $1B transformation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, JCPenney CIO Sharmeelee Bala talks with RetailCustomerExperience.com…
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Balancing supply and demand to optimize thrift store inventory management
by Kyle Payton — General Manager, ThriftCart
To manage a successful thrift store, owners must optimize the customer experience with a multifaceted approach that integrates optimized inventory management…
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Family Dollar partners with First Insight on merchandise strategy refinement
August 5, 2024
Family Dollar is partnering with First Insight, a voice of the customer retail solution, to refine the retailer's merchandise assortment strategy by leveraging…
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Providing value beyond products
by Shawn Nelson — CEO and Founder, LOVESAC
To achieve lasting success, retailers must go beyond offering products to provide true value and purpose. Whether it's a dedication to sustainability…
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by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Briony Oayda, managing director of Bondi Active and Between the Flags…
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Footwear retailer WSS taps Aptos for mobile POS
July 22, 2024
WSS, a footwear and apparel company owned by Foot Locker, is deploying the Aptos One POS, a mobile-first point of sale application.
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Kohl’s now home to Babies R Us in NJ stores
July 16, 2024
Babies R Us is moving into 200 Kohl's locations and the retailers expect the shops will be up and running in time for the busy holiday sales timeframe.
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Sam's Club product chief: Members are at the heart of every decision
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Sam’s Club interim Chief Product Officer Todd Garner shares how the wholesaler is transforming the customer journey and why members are front and center with…
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L.L. Bean expanding US retail footprint in 2024
June 28, 2024
Retailer L.L. Bean is increasing its U.S. retail footprint this year with four store openings as part of an omnichannel growth strategy.
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Report: Amazon mulling discount store strategy
June 27, 2024
Amazon is reportedly looking to launch an online discount store site in a quest to battle back against Chinese marketplaces such as Temu and Shein.
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