Merchandising News & Media
Most consumers not a fan of dynamic pricing
January 14, 2025
Well more than half, 68%, of consumers feel taken advantage of when a brand employs dynamic pricing and 42% are willing to spend more on a product if…
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Creating connections in main street stores
by Olivia Robinson — Head of Strategic Growth, VoCoVo
Irrespective of the benefits that come with shopping online, main streets remain vital to human interaction in our communities. So how can brick-and-mortar…
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Global holiday sales hit record $1.2 trillion
January 10, 2025
Global holiday retail sales hit a record $1.2 trillion and $282 billion in the U.S.
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Most consumers will jump to another retailer when inventory is out of stock
January 6, 2025
Two-thirds of consumers will log off an e-commerce retail site or leave a physical retail store when an item they want to buy is out of stock.
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Hallmark gets more personal with greeting card strategy
January 6, 2025
Hallmark has launched Gift Card Greetings, featuring a physical card with a digital gift card for a more personalized gifting experience.
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Franklin Instore debuting Elo-powered digital merchandising platform
December 18, 2024
Franklin Instore is debuting its Elo-powered Instore Digital + Merchandising Ecosystem at the upcoming National Retail Federation event in Jan. 2025.
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Ex Macys EVP talks retail trends, value of sustainability
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast, Mike Robinson, head of retail solutions and a founding member of The Eighth Notch, Inc., talks with…
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Fashion retailer Goddiva unveils AI-powered digital dressing room
November 26, 2024
Goddiva, a fashion retailer, has teamed with Zyler, an AI-powered virtual try-on technology provider, to launch an AI-driven digital dressing room.
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Fleet Feet teams with Progress Retail to drive employee engagement
November 20, 2024
Fleet Feet, a specialty running retailer, has teamed up with Progress Retail, an operations and learning platform, to drive greater employee engagement and…
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Target supply chain, store staff ready for the busy holiday season
November 15, 2024
With over 400,000 team members — and approximately 100,000 seasonal hires — Target COO Michael Fiddelke said the omnichannel retailer is ready for the holiday…
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7-Eleven undertaking transformative store revamp over next 3 years
November 11, 2024
7-Eleven aims to open more than 600 bigger, food-centric locations using a new store prototype named New Standard.
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Eyewear retailer Zenni partners with Eyebot on rapid vision testing, affordable eyewear
November 4, 2024
Zenni Optical, a major online eyewear retailer, is partnering with Eyebot, an innovator in automated vision testing, on a strategic partnership to improve…
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Ulta Beauty opening 200 stores in next 3 years
October 25, 2024
Ulta Beauty plans to launch 200 stores within the next three years, expanding its current footprint of 1,411 locations.
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True Value heads into bankruptcy but stores will stay open
October 23, 2024
True Value has filed for bankruptcy and plans to sell its operations though stores will remain open during the Chapter 11 process.
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Circle K owner hikes offer to buy 7-Eleven parent company
October 17, 2024
Alimentation Couche-Tard, parent company of Circle K, has upped its bid by 22% to buy Seven & I Holdings, the Japanese parent company of 7-Eleven.
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Amazon declares Prime Big Deal Days top October sales event in history
October 16, 2024
Amazon's Prime Big Deal Days event was the omnichannel retailer's biggest shopping event ever with more Prime members shopping compared to last year's event…
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How to create a customer journey map
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Two top experts offer tips, advice, knowledge and two examples when it comes to crafting the much needed, and highly important, customer journey map.
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Crocs puts best paw forward with clogs for the canine world
October 15, 2024
Crocs is putting its best paw forward with clogs for the canine world.
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Attention Kmart shoppers: New York full-size store is closing
October 1, 2024
Come late October there won't be any more blue light specials happening at one of the last two full-size Kmart stores.
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How to stop phantom inventory from scaring away loyal customers
by Tav Tepfer — CRO, Invent Analytics
Providing great customer experiences is essential for long-term success, and retailers that ensure in-demand products are consistently and readily available…
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