Untuckit expands NewStore partnership

June 21, 2024

Untuckit, a men's apparel brand, is extending its partnership with NewStore.

Improving customer experience: 3 strategies to get ahead in 2024

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

No retailer needs hundreds of customer experience strategies. Here are three starting principles for building a strong CX foundation.

National Retail Solutions (NRS) Levels Playing Field for Independent Retailers with Affordable Ecommerce, etc.

Online ordering with POS-linked store Website and Shopping App, with home delivery service through DoorDash, Uber, Point Pickup, and Relay

Are retailers listening to consumers and preparing for the imminent hyper-experiential retail renaissance?

by Rhonda Hiatt — global CEO at Clear, part of M&C Saatchi

Genuine human connection and personal interactions are going to drive retail growth, innovation, and brand loyalty this year and beyond. Brands need a plan to…

Easy product discovery influences brand perception

June 11, 2024

Finding products in easy fashion has the strongest impact on the perception of a brand, according to the fourth annual Coveo Commerce Industry Report.

How IoT connectivity data can empower retail pharmacists

by Danny Keough — Vice President of Customer Success, SmartSense by Digi

The implementation of IoT connectivity represents a strategic shift toward a more efficient and data-centric future for retail pharmacies. Harnessing the power…

Target Q1 earnings reflect digital sales growth

May 24, 2024

Retailer Target saw digital comparable sales growth of 1.4% for its first fiscal quarter of 2024, though comparable sales declined 3.7%.

Wayfair opening 1st ever physical store May 23

May 17, 2024

Wayfair is moving from being an online retailer to being an omnichannel retailer in launching its first physical brand store location.

Walmart slashes corporate jobs, ends remote work option

May 15, 2024

Walmart's corporate workforce is being cut back and those working remote have been told to return to offices for work.

Guitar Center taps Michael Martin as retail sales VP

May 15, 2024

Michael Martin has been named executive vice president of retail sales and operation for Guitar Center Inc.

ICX Summit keynote: Tapping customer engagement drives big shoe brand success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

Charleston Shoe Company founder talks customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovator podcast, produced by Networld Media Group, Neely Woodson Powell shares with RetailCustomerExperience.com editor Judy…

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

Real time inventory accuracy rate not too high among retailers

April 5, 2024

When it comes to retail inventory, 68% of retailers report having an accurate view across their entire operations and just 4% report a 100% accuracy.

How personalization and digitalization can drive customer loyalty

by Edward Drax — CEO, Yocuda

Amidst the current cost of living crisis, U.K. shoppers have tightened their purse strings, presenting a formidable challenge for retailers to remain…

Petco COO talks personalization, employee role in retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Justin Tichy, Petco’s chief operating officer, shares insight on how Petco is personalizing the retail customer experience with what the retailer calls…

Kevin Plank returning as Under Armour chief

March 29, 2024

Kevin Plank, who founded Under Armour, is returning to the CEO role which he left five years ago.

Walmart SVP talks AI, digital discovery, omnichannel

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ashley Hubka, SVP and General Manager of Walmart Business, shares insight on consumer trends in play and why AI will deliver high-value outcomes.

Why Food Packaging Labels Are Essential to Online Order Fulfillment

Online order fulfillment and food packaging labels increase restaurant and grocery stores’ productivity, accuracy, and customer satisfaction.