Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning

March 28, 2025

Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning…

2025: The year of dynamic pricing or simply smarter pricing?

by John Moss — CEO, Flintfox

Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.

Target all about blending physical, digital, social commerce experiences in 2025

March 20, 2025

Target plans to innovate the shopping experience this year with search, social and data-driven personalization and solutions will be powered by AI when it…

Albertsons taps Susan Morris for CEO role

March 11, 2025

The Albertsons Companies, Inc. has announced a CEO succession plan that will place Susan Morris, now EVP and chief operations officer, in the role of CEO…

Aldi taps Digital Wave to drive better automation of digital channel product descriptions

March 10, 2025

Grocery chain Aldi is deploying Digital Wave Technology's GenAI solutions to automate product copy and enhance product data accuracy.

UK retailer Boden taps First Insight tech to improve merchandising decisions

March 7, 2025

Boden, a U.K.-based online apparel retailer, is deploying First Insight's AI-powered decision intelligence to integrate real-time consumer demand signals into…

AI in omnichannel retail: How technology is shaping consumer behavior

by Divya Valsala Saratchandran

The role of AI is not only to act as a tool but also to mark a complete revolution in the omnichannel space. Streamlining the processes and amplifying…

Adore Beauty taps tutch for endless aisle capabilities

March 5, 2025

Adore Beauty, an online beauty retailer in Australia, is deploying tutch's in-store digital platform to provide endless aisle capability and to strengthen its…

Joann shuttering all store locations

February 25, 2025

Joann, a fabric and crafts retailer that announced earlier this month it was closing 500 stores, is now shuttering all of its locations.

Fabletics levelling up digital transformation by streamlining operations

February 24, 2025

In a quest to meet consumer expectations regarding reducing waste, Fabletics is streamlining operations, reducing waste and enhanhing efficiency in a…

BJ’s Wholesale Club arrives in Kentucky

February 20, 2025

BJ's Wholesale Club has opened its first store in Kentucky and it marks the company's 250th store.

At the Watercooler with Johanna Hinkle, product lead at Toshiba's Innovation & Incubation Center

by Retail Customer Experience

Johanna Hinkle, director of portfolio management, at the Innovation & Incubation Center for Toshiba Global Commerce Solutions, discusses her career path…

Presented by Toshiba Global Commerce Solutions, Inc.

JCPenney debuts bulk order purchasing website

February 13, 2025

JCPenney has debuted a tool that expands its support for retailers and nonprofits looking to purchase products at bulk order prices.

Honeylove modernizes production chain with Inspectorio management platform

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.

PetSmart deploys GreyOrange gStore platform to boost operational efficiency

February 4, 2025

PetSmart is deploying gStore, a software-as-a-solution platform from GreyOrange Inc. to gain better efficiency across the retailer's nearly 1,700 stores.

NICE VP talks AI's role in the sales conversion spectrum, eliminating friction points

Tom Yang, vice president, retail at NICE shares insight on the retail customer experience funnel, sales conversions and the role AI can play in eliminating…

Presented by NICE

Linnworks CMO talks social media, Amazon's impact, AI in retail

Linnworks CMO Georgia Leybourne shares insight on a range of retail topics, from TikTok and Amazon to the impact of AI, in an interview with Judy Mottl, editor…

Target sees growth in holiday sales, makes leadership changes

January 29, 2025

Target's sales during November and December of 2024 grew 2.8% over 2023 and included record-high sales during both Black Friday and Cyber Monday sales periods.

A Closer Look CEO shares insight on making a personal customer connection

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Chris Gillen, CEO and co-owner of A Closer Look, shares insight with RetailCustomerExperience.com editor Judy…

Joann files for bankruptcy for a 2nd time

January 29, 2025

Crafts retailer Joann has filed for bankruptcy for the second time within a year and is trying to sell itself off but is not closing any stores at this point.