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Omnichannel News & Media

Half of all mobile data users will participate in m-commerce

June 12, 2008

NEW YORK — Commerce over mobile devices such as cell phones is accelerating in the U.S., according to data released today by The Nielsen Company.  Already, …

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RESEARCH: Multi-channel shopping changing retail

June 11, 2008

eMarketer: US consumers are increasingly using multiple channels to shop and buy. While researching online and then buying in-store has become common, this…

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Endeca debuts retail Merchandising Workbench tool

June 9, 2008

CHICAGO — Endeca Technologies Inc., an information access software company, unveiled Endeca Merchandising Workbench, a new management tool suite designed for…

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LivePerson debuts third-generation live-assistance solution

June 8, 2008

NEW YORK — LivePerson Inc., a provider of online engagement solutions that facilitate real-time assistance and expert advice, announced the availability of…

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Search essential to online retail

Many e-commerce sites aren't taking full advantage of site search.

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Study: Image-heavy emails not getting through

June 5, 2008

Online Media Daily: It's back to the drawing board for marketers, whose image-oriented email campaigns are increasingly being blocked by default and Web mail…

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Convenience boosts online shopping

June 2, 2008

Toy News (U.K.): Online spending by consumers on retail purchases increased by 35 percent to almost $29 billion in 2007, according to Verdicts' report, "UK…

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Cisco study calls mobile phones 'fourth channel' for revenue

June 2, 2008

SAN JOSE, Calif. — Mobile devices represent a major growth opportunity for the retail industry by providing a new purchasing channel for consumers, a Cisco…

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Online shoppers actively seeking alternate payment methods

May 19, 2008

MOUNTAIN VIEW, Calif. — The 2008 Alternative Payments Survey, sponsored by TrialPay, found that 75 percent of online shoppers have used an alternative payment…

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PCATS, 5 years later

by James Bickers — Editor, Networld Alliance

C-store tech standard has big innovations on the horizon.

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Survey: consumers doing more online window-shopping

May 15, 2008

CHICAGO — ShopLocal, provider of multi-channel shopping and marketing services, announced that the ShopLocal Retail Index was up 30 percent for the month of…

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Australian retailers slow to adopt e-commerce

May 14, 2008

Australian Broadcasting Corp.: One of the fastest growing sectors of the Australian economy is Internet retailing, which has gone from being worth nothing to…

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Sterling Commerce, ChoiceStream partner on personalized merchandising

May 14, 2008

CAMBRIDGE, Mass. — ChoiceStream Inc., a leading personalization service provider, announced that it is partnering with Sterling Commerce, an AT&T Inc.

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New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

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Near-future boom for near-field?

by James Bickers — Editor, Networld Alliance

NFC-enabled cell phones might make m-payments, m-banking common.

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EnQii announces mobile retail media services

May 8, 2008

NEW YORK — EnQii announced a partnership with Ping Mobile, a full-service mobile agency, and LocaModa, a mobile social platform provider. By joining forces…

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Report: Two-thirds of retailers lack cross-channel integration

May 7, 2008

BOSTON — Aberdeen, a Harte-Hanks Company, surveyed 220 retail enterprises between February and March 2008 to determine the current state of cross-channel…

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Consumers expecting more from online retail

May 6, 2008

Marketing Charts: Consumers cite the web as the fastest-growing retail channel — by a 2-to-1 margin — and are starting to expect more from businesses, such as…

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Opinion: proper use of customer data key to multi-channel success

May 1, 2008

Internet Retailer: Brands acknowledge that multi-channel retailing is where the industry's future lies. But many are still struggling to build a true customer…

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Shortlist announced for 2008 European Retail Solutions Awards

by James Bickers — Editor, Networld Alliance

April 30, 2008

Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in…

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