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Omnichannel News & Media

Online retailers boost sales through IP geotargeting

July 1, 2008

Directions Magazine: It's not enough anymore to just have a good supporting Web site to capture additional retail sales. The Web experience for individuals…

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Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

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Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

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Ikan device lets customers scan groceries from home

June 18, 2008

The New York Times: A new countertop appliance called the Ikan lets customers scan products in their home, and automatically have them delivered. Each time…

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Nanonation expands mobile media solutions

June 15, 2008

LINCOLN, Neb. — Nanonation announced a partnership with Impact Mobile to deliver a variety of mobile media solutions to the hospitality and retail markets.

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E-tailers tailoring the experience to match user preferences

June 15, 2008

Seattle Times: Online retailers never meant to offer highly customized service when virtual stores were a new concept. But a decade later, it's that…

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Half of all mobile data users will participate in m-commerce

June 12, 2008

NEW YORK — Commerce over mobile devices such as cell phones is accelerating in the U.S., according to data released today by The Nielsen Company.  Already, …

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RESEARCH: Multi-channel shopping changing retail

June 11, 2008

eMarketer: US consumers are increasingly using multiple channels to shop and buy. While researching online and then buying in-store has become common, this…

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Endeca debuts retail Merchandising Workbench tool

June 9, 2008

CHICAGO — Endeca Technologies Inc., an information access software company, unveiled Endeca Merchandising Workbench, a new management tool suite designed for…

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LivePerson debuts third-generation live-assistance solution

June 8, 2008

NEW YORK — LivePerson Inc., a provider of online engagement solutions that facilitate real-time assistance and expert advice, announced the availability of…

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Search essential to online retail

Many e-commerce sites aren't taking full advantage of site search.

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Study: Image-heavy emails not getting through

June 5, 2008

Online Media Daily: It's back to the drawing board for marketers, whose image-oriented email campaigns are increasingly being blocked by default and Web mail…

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Convenience boosts online shopping

June 2, 2008

Toy News (U.K.): Online spending by consumers on retail purchases increased by 35 percent to almost $29 billion in 2007, according to Verdicts' report, "UK…

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Cisco study calls mobile phones 'fourth channel' for revenue

June 2, 2008

SAN JOSE, Calif. — Mobile devices represent a major growth opportunity for the retail industry by providing a new purchasing channel for consumers, a Cisco…

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Online shoppers actively seeking alternate payment methods

May 19, 2008

MOUNTAIN VIEW, Calif. — The 2008 Alternative Payments Survey, sponsored by TrialPay, found that 75 percent of online shoppers have used an alternative payment…

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PCATS, 5 years later

by James Bickers — Editor, Networld Alliance

C-store tech standard has big innovations on the horizon.

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Survey: consumers doing more online window-shopping

May 15, 2008

CHICAGO — ShopLocal, provider of multi-channel shopping and marketing services, announced that the ShopLocal Retail Index was up 30 percent for the month of…

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Australian retailers slow to adopt e-commerce

May 14, 2008

Australian Broadcasting Corp.: One of the fastest growing sectors of the Australian economy is Internet retailing, which has gone from being worth nothing to…

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Sterling Commerce, ChoiceStream partner on personalized merchandising

May 14, 2008

CAMBRIDGE, Mass. — ChoiceStream Inc., a leading personalization service provider, announced that it is partnering with Sterling Commerce, an AT&T Inc.

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New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

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