Importance of casual web surfers on sales 'exaggerated'

December 16, 2007

In a private poll conducted at an annual conference of the catalog and multi-channel retail industry, key industry players revealed that a surprisingly low…

JCPenney launches 'Know Before You Go' campaign

December 13, 2007

If you can't beat 'em, integrate 'em: JCPenney recently unveiled a new initiative on its Web site, "Know Before You Go," aimed at bringing the online and…

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

Snag shoppers with self-service

Self-service is a key part of any smart multi-channel strategy.

Nike opens first NikeID Studio

December 10, 2007

Nike recently opened its first "NikeID Studio" in London, following similar installations in New York City, Paris and Osaka. The concept connects the in-store…

Blockbuster challenges redbox

Movie-rental giant tests kiosks at Papa John's, Family Dollar locations.

Survey: Luxury shoppers prefer Amazon.com

December 3, 2007

Display & Design Ideas: Unity Marketing found that the Internet ranked as one of the top three shopping venues in 12 out of 14 luxury goods categories.

Staples improves the experience for online shoppers

November 19, 2007

With its online channel a critical part of its growth strategy, Staples needed a commerce platform that would support and fuel its online business growth …

KioskCom Europe highlights top deployments

Seven kiosks made the show's SuperStar Deployments list.