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Omnichannel News & Media

Import tariffs cost US households $1.2K

December 16, 2025

The tariffs enacted since the start of the year have cost the typical American consumer household about $1,200, according to figures cited by Democrats serving…

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The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

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Lululemon chief leaving role in 2026

December 15, 2025

Calvin McDonald, CEO of Lululemon, will leave the role in early 2026.

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Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

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Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.

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Let's Talk Retail Episode 6: The Power of Loyalty-Driven Retail: Engaging Customers Beyond the Sale

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how…

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Costco sues Trump over tariffs citing overreach

December 9, 2025

Costco has sued the Trump administration claiming President Donald Trump exceeded executive authoring in enacting tariffs and misused the International…

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Ikea gets warm welcome in New Zealand

December 9, 2025

The opening of Ikea's first outlet in New Zealand got a warm welcome from shoppers who waited for hours in a queue ahead of the store's opening.

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Retail's biggest blind spot

by Gideon Pridor — Chief Marketing Officer, Workvivo

To close the culture gap this holiday season, retailers should communicate early and often, and begin engagement before peak season starts. Recognize daily…

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Old Navy arrives on DoorDash

November 26, 2025

Old Navy and DoorDash are partnering to offer Old Navy on the third-party delivery platform.

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Dog grooming service Woof Gang chief talks digital roadmap strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Pet retailer Woof Gang is embracing digital technology to drive growth, enhance pet owners’ experience and build a fully integrated tech stack to drive value…

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Shein opens brick-and-mortar store in Paris

November 20, 2025

Shein, an online fast fashion retailer, has opened its first-ever physical store in Paris.

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Walmart Inc. CEO succession coming in February

November 20, 2025

Walmart Inc. CEO Doug McMillon will retire on January 31, 2026 and John Furner will take the helm as president and CEO as of Feb. 1, 2026.

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Ship to store: The next strategic fulfillment move for retailers

by Quentin Montalto — Chief Operating Officer, ShipperHQ

For retailers feeling the squeeze of inflation, rising customer expectations and thinning margins, ship to store isn’t an experiment. It’s a strategic move…

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How privacy and trust is the new formula for winning customers

by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN

Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…

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Designs Direct renews Digital Wave Technology partnership

November 14, 2025

Designs Direct, a home décor designer and manufacturer, has renewed its partnership with Digital Wave Technology, which provides AI-native enterprise solutions.

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Bath & Body Works arrives on 600-plus college campuses

November 12, 2025

Bath & Body Works is entering college campuses nationwide, selling products in more than 600 campus stores.

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Retail holiday sales to exceed $1T for first time in 5 years

November 12, 2025

The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…

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Tariffs will impact prices as holiday shopping season arrives

November 10, 2025

The tariffs enacted by President Donald Trump since April will impact prices just as the holiday shopping season arrives.

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Walmart debuts AI shopping tools as holiday season arrives

November 10, 2025

Walmart is offering shoppers several AI-powered shopping experiences this holiday shopping season.

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