Omnichannel News & Media
Economy growing despite tariffs, yet consumers worried about recession
May 7, 2025
Tariffs imposed by President Donald Trump are driving increased worries about the economy, according to the National Retail Federation.
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Tariffs in retail: What retailers should do as consumers react, experts offer advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The tariff decisions are driving fast change and retailers have been quick to react as consumers are already changing shopping behavior. Experts share insight…
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Kohls fires CEO just five months into leadership role
May 2, 2025
Kohls' has terminated CEO Ashley Buchanan "for cause," just after five months in the role and appointed Michael Bender as interim CEO effective immediately.
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Walmart once again No. 1 in global retailer ranking
April 30, 2025
Walmart once again leads the 2025 Top 50 Global Retailers list, a ranking from the National Retail Federation conducted by Kantar.
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Three Ireland - Innovating the Retail Space
Three Ireland is evolving from a classic mobile retail company into a digital lifestyle brand through touchscreen solutions from the interactive digital…
Presented by eyefactive GmbH
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The secret to winning retail CX: Invest in your employees
by Rebecca Becker — Vice President, Retail Experience Solutions, Forsta
Competition in retail is fiercer than ever, and adopting a comprehensive approach to employee experience is no longer optional — it's necessary. Adopting new…
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How AI drives engagement, loyalty, sales
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this free webinar, sponsored by NICE, retailers can learn how small strategic interventions at key moments in the customer journey can have a significant…
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Mondan launches VR-powered design-on-demand service
April 18, 2025
Mondan, a female-founded interior design startup, has launched a VR-powered platform providing a design-on-demand service for homeowners.
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Average US household shops 39 retailers each year
April 16, 2025
The average U.S. household shops across 39 unique retailers each year, with omnichannel shoppers spending nearly twice as much as brick-and-mortar or online…
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Retail sales to hit $5.4T despite economic uncertainty
April 9, 2025
Retail sales are predicted to grow between 2.7% and 3.7% over 2024, hitting between between $5.42 trillion and $5.48 trillion.
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Foot Locker promotes Franklin R. Bracken to president role
April 8, 2025
Franklin R. Bracken, who had been serving as EVP and chief commercial officer at Footlocker, has been named president.
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Crisp acquires Shelf Engine to support retail forecasting, inventory management
April 7, 2025
Crisp, a provider of retail data solutions, has acquired Shelf Engine, an AI-powered in-demand forecasting and automated ordering technology.
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Freedom Furniture taps Coveo to boost product discovery in omnichannel shopping
April 1, 2025
Freedom Furniture, an Australian and New Zealand retailer, has deployed Coveo's AI Platform across 60 stores to improve product discovery during the…
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Why dynamic content powered by 1st party data will define retail success in 2025
by Mitchell Weisman — Founder & CEO, Innervate
Retailers who unlock the full potential of first-party data and dynamic content will build stronger customer relationships and drive serious revenue growth.
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Alo Yoga deploys invent.ai for AI-powered inventory decision making
April 1, 2025
Alo Yoga, a luxury activewear brand, is deploying invent.ai, a global retail planning solution, to achieve faster product launches and better inventory…
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Citi Trends leverages invent.ai to drive growth, operational efficiency
March 28, 2025
Citi Trends, a value-priced retailer, is deploying AI-powered inventory optimization from invent.ai to enhance operational efficiency and boost revenue growth.
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Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning
March 28, 2025
Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning…
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2025: The year of dynamic pricing or simply smarter pricing?
by John Moss — CEO, Flintfox
Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.
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Target all about blending physical, digital, social commerce experiences in 2025
March 20, 2025
Target plans to innovate the shopping experience this year with search, social and data-driven personalization and solutions will be powered by AI when it…
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Albertsons taps Susan Morris for CEO role
March 11, 2025
The Albertsons Companies, Inc. has announced a CEO succession plan that will place Susan Morris, now EVP and chief operations officer, in the role of CEO…
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