Stylish display with Quick Sign changes: New Chalkboard Crates from FFR

Highlight feature products and quickly make sign changes with FFR Merchandising’s new Chalkboard Crates.

Target innovation chief: Mobile is king, stores a vital asset in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

Consumers spent $30B on moms this year

May 17, 2016

Mother's Day proved to be a $30.3 billion spend day for retailers with the consumer averaging $124 on gifts.

Retail report reveals the more delivery options, the better for retailers

May 12, 2016

Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…

JCPenney spruces up product offerings with big appliances, new services

May 12, 2016

JCPenney is deploying an appliance showroom in nearly 500 stores and its online storefront following a three-market pilot indicating strong consumer demand for…

Create an irresistible wall of produce

Create an irresistible wall of produce to lift fresh area sales using FFR Merchandising’s Two-Piece Slant Back Rack and Accessories.

Infographic: Why Mother's Day is a retailer's dream day

Mother's Day is one of the three favorite sales seasons for retailers, right behind the winter holidays and back-to-school season.

Create an in-store shopping destination with new mobile ice bin merchandiser

Create a shopping destination in store for seafood and promotional items using the new Mobile Ice Bin Merchandiser from FFR Merchandising.

Talking With: Ikea Sales Leader Karen Haas on why businesses must know the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A comparison to Apple with regard to customer experience is no small compliment and Ikea continues to expand and innovate.

Mother's Day should prove lucrative for clothing retailers, eateries

April 25, 2016

A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…

We need your insight, industry predictions for annual trends report

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual Retail Customer Experience Retail Trends Report is underway and those participating have a chance to win a $100 gift card.

ICX Summit keynote speaker: Brands must innovate, hurdle organizational inertia

Doug Stephens, retail prophet, provides insight on trends coming into play for retail customer experience and what he predicts will evolve in the next few…

Stat of the Week: Consumers flee online retailers if information is hard to find

April 15, 2016

If retailers don't make information easy to get the online shopper doesn't hang around long.

Wal-Mart teams with ChannelAdvisor to expand product portfolio

April 14, 2016

The partnership should make it easier for retailers to put products on the mega retailer's website.

Retail executives lag in driving customer experience strategy, reveals new research

April 13, 2016

Company leaders are lagging in focusing on customer-centric strategies and there's a lack of trust between the C-level and mid management in making change.

Recon Instruments teams up with Frank Mayer and Associates on merchandising strategy

April 13, 2016

Recon’s smart eyewear finds a home in a smart innovative display program.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

American consumers are big video, content streaming fans

April 6, 2016

Retailers aiming to engage consumers may want to consider the use of video and streaming content as 70 percent of consumers binge watch TV.

Boost impulse cooler sales with Merchandising Strip for Glass

Boost impulse sales and cross-merchandising opportunities on glass surfaces with the new Merchandising Strip for Glass from FFR Merchandising.

Alibaba will overtake Wal-Mart, predicts China retailer CEO

April 5, 2016

CEO expects to roll over Wal-Mart within a year or two when it comes to sales.