Creating a 'phygital experience': Experts offer insight, tips and strategy advice

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year it seems the term ‘phygital’ is the big word when it…

Drive customer traffic with new magnetic aisle sign frame

Draw attention to promotions and drive customer traffic with the new Aisle Sign Frame with Magnetic Under-Shelf Mount from FFR Merchandising.

7 reasons why traditional retailers are struggling

by Chris Petersen — Owner, IMS

Traditional retailers' legacy of store success is their biggest challenge.

Amazon opens yet another brick-and-mortar bookstore

June 24, 2016

Portland, Oregon is the latest home for a brick-and-mortar Amazon bookstore.

July 4 not just big for firecrackers and BBQs

June 23, 2016

Total spending on the annual patriotic U.S. holiday, July 4, will be a bit higher this year, hitting about $6.8 billion.

Merchants chase Uber for a better mobile customer experience

by Will Hernandez — Editor, NetWorld Media Group

It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation…

Talking With: Stratacache VP Jeff Griffin on digital media trends, the game-changer to come

by Lyle Bunn — Strategy Architect, BUNN

Retail experience industry expert Lyle Bunn talks with Jeff Griffin as Griffin joins forces with Stratacache,

Alibaba chief: We’re not a retailer, and we will double revenue in 4 years

June 15, 2016

Alibaba Group has some big business aspirations, and the top one is to more than double revenue in the next four years, with a goal of hitting $1 trillion.

The Honest Company CEO: Innovation, focus are keys to success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Initially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And it happened in just four years.

Study: 5 types of millennial shoppers pose challenges for retailers

June 14, 2016

There are five distinct millennial consumers, and each poses a challenge to today's retailer, according to Cue Connect’s report, "Consumer Moments of Truth.…

Australia is Ikea's next test ground in online shopping strategy

June 10, 2016

Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.

Prevent cross contamination with new color-coded grippy cutting boards

Prevent cross contamination and enhance safety with the new Grippy Cutting Boards from FFR Merchandising.

Tips, advice on inspiring innovation in the retail environment

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One of the dynamic presentations at the Interactive Customer Experience Summit event in Dallas last week was a discussion on how to inspire and drive…

10 'Big Ideas' from ICX Summit 2016

by Christopher Hall — w, t

Take a run through this Top 10 list of some of the most thought-provoking and attention-grabbing ideas highlighted at the recent Interactive Customer…

Survey: Big disconnect between retailers, consumers in play

June 6, 2016

The physical retail store experience rates tops in terms of retailer focus but personalizing the experience is not getting as much attention. In fact, just 2…

Attention Marc Andreessen: Retail is not dying or dead. It's just changing dramatically

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Doug Stephens respects Marc Andreesen, but the founder of Retail Prophet doesn't agree with an Andreesen declaration that retail is dying, near dead and…

J. Crewsing into CEO branding: What Mickey Drexler can learn from Loblaw, REI

by Bryan Pearson — President, LoyaltyOne

In his personal letter to shoppers, J. Crew CEO Mickey Drexler appears to be backing his brand promise with a personal promise. But if he wants to be a branded…

Indiana, Kentucky home to new Meijer supercenters

June 2, 2016

Meijer has opened two new supercenters, spanning 192,000 square feet each, in Evansville, Indiana and Owensboro, Kentucky.

Top 5 values of customer counting

Analyzing the flux between the number of shoppers and transactions provides possible explanations as to why people enter stores with an intent, or openness, to…

Amazon opening second fulfillment center in Joliet

May 27, 2016

As part of its drive to speed product delivery Amazon is opening its second fulfillment center in Joliet, Illinois.