Japanese retailer launches New Jersey location

August 9, 2016

MUJI, a Japanese retailer, is launching a New Jersey store, located at the Westfield Garden State Plaza shopping center.

What retailers need to know, and expect, about virtual digital technology

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Virtual assistant technologies will gain big traction in the next six years, yet use of virtual digital assistants may be a bit slower within retail for a few…

Wal-Mart buying Jet would be a win for Wal-Mart, Jet, consumers and yes, of course, Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The news of the top retailer looking to acquire the newest Amazon.com competitor has consumers and industry watchers talking.

Protect corrugated display product with new loss prevention hook

Protect hanging product in corrugated displays while maintaining easy customer access with the economical new DHLP Loss Prevention Hook from FFR Merchandising.

Bots, in-store tech top trends taking place in retail

The first half of the year boasted big changes for the retail industry, with beloved brands like Target completely redesigning their store, and the convenience…

In-store still beats online when it comes to shopping

July 29, 2016

In-store shopping still ranks top with consumers.

Amazon debuts product launch option for entrepreneurs

July 29, 2016

Amazon Launchpad is now launching a Kickstarter Collection, highlighting over 300 products from startups such as Piper, Zivix, Prynt, and MudWatt.

Mobile devices transforming customer experience, reveals study

July 25, 2016

More than three quarters of mobile consumer search efforts contain the word 'coupon,' and nearly as many include the search term 'sale,' according to a new…

Why retailers need to refresh business strategies

July 22, 2016

Consumers expect convenience, ease, and a compelling shopping experience and that means retailers need to re-examine business strategies.

Retailers going mobile in big way, but no big payoff as yet

July 18, 2016

Today's retailers are more than embracing mobile apps, as more than two thirds have one in play. But the payoff isn't hitting big just yet.

Tips on merging in-store, online retail personalities

One of the biggest issues facing retailers is how to merge in-store personalities with online ones. We're not talking about the same colors and logos and…

Staples taps veteran executive to lead North American retail strategy

July 15, 2016

Staples has hired on a new North American Retail president, drawing from its internal management ranks.

Mill Street Merchants invites consumers for a stroll down LogicLane

July 13, 2016

LogicLane, an e-commerce discount wholesale grocery supply chain service, has launched Mill Street Merchants, its first retail space in Uniontown, Pennsylvania.

Pet Valu and Pet Supermarket merge to form third largest pet retailer

July 12, 2016

Pet Valu and Pet Supermarket have merged to offer specialty pet retail and small format, neighborhood pet specialty retail services across North America.

How to build an innovative loyalty program

Investing in a loyalty program seems like a logical way to retain customers and spread the word about product. But is it a good approach with shopping apps?

Webinar: Insight on how mobile is transforming store operations

July 7, 2016

There are two transformative forces playing a big role in today's retail environment — the millennial shopper and the mobile consumer.

Talking With: Clicktale VP Michal Harel on customer experience trends

Customer experience should be about ease of use, but often a retailer's focus is off-point, according to Clicktale VP Michal Harel, who shared her insight on…

Fun Fact Thursday: July 4th is more than just beer and BBQ

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

So as the biggest summer holiday bodes ahead, we at Networld Media Group, parent of Retail Customer Experience and many other engaging B2B news sites, are…

Online shopping activity moves ahead of in-store retail action

June 30, 2016

Americans are buying more items online and more than half, 51 percent, prefer ecommerce to brick-and-mortar shopping, according to a new BigCommerce report.

Delivery a big part of customer experience, reveals survey

June 29, 2016

More than half, 66 percent, of online consumers said the delivery experience is critical and that poor delivery could easily prompt them to hit another…