While most retailers can't lean on Steve Jobs for help with reinvention, there are lessons that all can learn from the Apple/Disney partnership.
read nowNovember 10, 2009
The line between outlet stores and mainstream retail is blurring this holiday season as even upscale and luxury chains ratchet back their inventories and slash…
read nowNovember 10, 2009
Digital advancements continue to drive a new approach to shopping, with social media and mobile phones emerging as key influencers this holiday season…
read nowNovember 9, 2009
Altierre Corp. today expanded its line of wireless products with the introduction of the Out-of-Stock Sensor Solution, which alerts retailers when it's time…
read nowNovember 9, 2009
This holiday season could be a make or break year for many retailers as most cannot survive another year of suppressed sales. However, on the bright side, the…
read nowNovember 8, 2009
As one of the busiest shopping days of the year approaches, retailers are focusing on one key component of their holiday plans: crowd control. With the help…
read nowNovember 5, 2009
ResponseTek, a provider of on-demand customer experience management (CEM) software, has announced the Fall 2009 release of its ResponseTek:CEM solution.
read nowby Mike Wittenstein — Customer Experience and Service Designer, Storyminers
Customer-centric experience design is explored in this final installment of "Where's the Opportunity?"
read nowNovember 2, 2009
The National Retail Federation has added new products to a consumer alert about common household items being sold through some online auction sites, warning…
read nowOctober 28, 2009
Though return fraud continues to plague the retail industry, changes in policies have helped companies see improvements in some areas. According to NRF's…
read nowOctober 28, 2009
The Digital Signage Association (DSA) is holding a free webinar entitled "Digital Signage Future Trends" on Tuesday, Nov. 3 at 12 noon Eastern time. In this…
read nowAn average of 1.6 percent of customers leaves the checkout queue — and the store — without completing a purchase.
read nowOctober 13, 2009
Consumers opened up their wallets last month to treat themselves to new Fall apparel and other discretionary purchases, helping September retail sales see…
read nowby James Bickers — Editor, Networld Alliance
Journalist Stephen Dubner has been added to the roster of "retail's big show," taking place this January in New York.
read nowby James Bickers — Editor, Networld Alliance
October 12, 2009
It looks like some of the visionary thinking that went into the Apple Stores is being brought to the retail wing of the Magic Kingdom: The New York Times…
read nowby James Bickers — Editor, Networld Alliance
At this week's In-Store Marketing Expo, a panel of 100 experts picked the year's best retail marketing initiatives in 16 categories.
read nowA new definition of value, growing consumer expectations among the things brands and retailers will need to watch for.
read nowOctober 1, 2009
ViuOne has partnered with Aerva, a provider of digital signage software, to launch a network of digital displays in shopping malls across Central America. All…
read nowSeptember 30, 2009
RSR Research's latest report, "Online Commerce in 2009: The Model Has Changed — Have Retailers?" finds that store-based retailers see the greatest…
read nowThe Retail Doc explains why in-store staff should be moved beyond low-hanging fruit and into real selling.
read now