Social Media News & Media
Can restaurants learn from retail's mistakes?
February 5, 2020
It's always better to learn from someone else's mistakes then to make them, and in this case, that "someone" is the retail industry.
read now
Social media influence on holiday sales greater than ever
November 29, 2019
This holiday season will reveal a greater influence from social media when it comes to consumer purchases, according to a Dynata study commissioned by…
read now
Digital branding important to retail consumers, claims report
November 12, 2019
Consumers are all about a brand's digital media presence and expect product inventory to be real-time. User-generated ratings and reviews are also gaining…
read now
Airport travelers smile for World Smile Day to create 'hashtag mosaic'
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Travelers to John F. Kennedy International Airport were greeted by a billboard display encouraging them to take pictures of themselves using their smartphones…
read now
Survey: Facebook viewed as most personal shopping platform
October 14, 2019
When it comes to discovering products and brands Facebook is tops with consumers, according to a survey from Clinch, an AI platform that leverages data to…
read now
Consumers still leery when it comes to social media site shopping
September 19, 2019
While consumers are increasingly using social media sites when it comes to shopping, a hefty majority (90%) are concerned about security when it comes to…
read now
Pinterest a viable retail social media outlet, claims research
August 6, 2019
Retailers not using Pinterest to promote product or the brand may want to consider doing just that given research that claims the investment can be worthwhile.
read now
TGI Fridays: It's all about the customer, customer journey
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to enhancing the customer experience the prime focus for TGI Fridays is on one thing and one thing only: the customer. Sherif Mityas, the brand's…
read nowAmazon extinguishes social network Spark
June 17, 2019
Just about two years after launching its social networking platform Spark, Amazon is shuttering the network serving Amazon Prime members.
read nowRetailers not keeping up with consumer social media use, claims study
May 28, 2019
Nearly half, 45%, of consumers have increased their social media use in the past six months, yet businesses are not keeping pace with such consumer behavior.
read now
Why retailers need to focus on localized social media, marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…
read now
How Pinterest bridges the gap between commerce and shopping
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Pinterest continues to find new ways to help consumers discovery their own creativity offering a visual search tool. The platform offering retailers and brands…
read now
E-commerce retailers share benefits, challenges of data driven social media marketing
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
E-commerce retailers share insights on how they are tracking the performance of different sales channels and the challenges encountered. One big point is the…
read nowMoltin platform lets brands sell directly on Facebook, Instagram
April 26, 2019
Moltin, a Boston-based technology developer, has launched social commerce technology that will allow retailers to integrate e-commerce platforms into Facebook…
read now
An inside view to Toyota's unified enterprise customer experience
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Toyota teamed with database marketing provider Acxiom to build an enterprise data marketing solution that makes use of both online and offline data to gain…
read nowNeiman Marcus connects stylists, customers via Instagram
April 10, 2019
Neiman Marcus is tapping Salesfloor's SocialShop feature that allows sales associates to share Instagram posts with customers, and then lets customers purchase…
read now
Are social networks primed to be the next omnichannel frontier? Yes, no, maybe
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The advent of social networks as e-commerce channels presents challenges for brands and retailers and yes, even for Amazon.
read nowWellness water brand tapping AR mirrors for in-store demos, customer engagement
March 26, 2019
In a quest to better understand the customer, Flow Alkaline Spring Water will deploy augmented reality mirrors, using Memomi technology, in the grocery…
read now
Why Instagram Checkout may be the forerunner of the one-stop retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The in-app shopping channel launched by the photo and video-sharing social networking service, owned by Facebook, may signify what's to come next in online…
read nowInstagram launches its own retail shopping channel
March 19, 2019
Instagram has launched a shopping service, called Checkout on Instagram, that lets shoppers buy, track and manage purchases directly within the social media…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
