Putting AR, VR to work in the retail chain

by David Chen

Anything that can make goods faster to obtain, less expensive to buy, easier to find, or better suited to the purchaser will find its way to the front of the…

How Millennials and Gen Z Are Changing the Future of Customer Service

Customer loyalty is changing: Brands need to keep up with and exceed customer expectations more than ever, especially for younger generations. The main…

Qatar mall embraces LED digital signage

October 26, 2022

Place Vendome Mall, in Doha, Qatar, has partnered with Daktronics and Elan Group to install 16 LED displays, according to a press release.

VikingCloud attains PCI forensic investigation certification

October 25, 2022

VikingCloud has been certified for PCI Forensic Investigation, for North America, by the Payment Card Industry Security Standards Council as well as major…

Jewelry brand debuts AR, VR immersive experience

October 25, 2022

Tanishq, a leading Indian jewelry brand, has partnered with Inventech, a Laqshya Media Group company, to roll out an experiential holiday marketing campaign…

Retail tech not meeting shopper expectations

October 24, 2022

Consumers want self-checkout, store mapping and mobile apps, but not every retailer is delivering on consumer expectations.

How the smart store is blurring retail distinctions

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cashierless and contactless unattended retail technology has fostered retail formats such as 'smart stores,' blurring distinctions between traditional venues…

Aramark debuting self-order, self-checkout at 7 sports arenas

October 18, 2022

Aramark Sports + Entertainment, the foodservice provider at seven National Hockey League and National Basketball Association arenas, will introduce self-order…

Self-serve kiosks poised for continued expansion

October 17, 2022

Self-service kiosks are on a roll, and don't expect this to change any time soon.

Walmart offers online shoppers an in-store fitting room

October 17, 2022

Walmart has launched Be Your Own Model, an in-store fitting experience for online shoppers.

Global display market to hit over $100B in next decade

October 17, 2022

Allied Market Research has released a report predicting the global display market will grow to at least $216.3 billion by 2031, up from a 2021 estimated global…

Amazon robot delivery shelved over customer feedback

October 14, 2022

Poor customer feedback is prompting Amazon to cancel future development of its home delivery robot strategy after limited pilot testing.

What's needed for a successful self-checkout strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A large and a small convenience retailer share insights on successful self-checkout deployment.

ToolsGroup acquires Onera to expand retail platform capabilities

October 13, 2022

ToolsGroup has acquired Onera to expand the retail platform's capabilities from planning to execution by adding Onera's inventory availability and fulfillment…

Swimsuit brand reducing return rate with virtual fitting room tech

October 13, 2022

TA3 Swim is reducing its return rate after deploying 3DLook's virtual fitting room YourFit.

Amazon tech powering Crypto.com Arena grab-and-go stores

October 12, 2022

Amazon's Just Walk Out technology is in play at two grab-and-go stores in the Crypto.com Arena in downtown Los Angeles.

4 strategies for using data, AI to personalize customer experience

by Brian Lannan — Vice President, Retail Experience, Avtex

Here are winning data and AI strategies for a modern retail environment that caters to the one-to-one customer experience.

Why Amazon’s robot workforce could doom the American worker

by Jason Boyce — CEO / Founder, Avenue7Media

The year is 2030. Most humans have been replaced by machines in U.S. warehouses and factories. Millions of Americans are out of work and struggling to find…

Many retailers unprepared to manage digital operations

October 5, 2022

While the number of digital assets and digital orders is expected to grow 24% and 16% respectively next year, just 32% of retailers believe they will be…

Skykit Joins the Datadog Marketplace

Skykit, a leader in digital signage and workplace experience solutions, announced today a new integration with Datadog, Inc. (NASDAQ: DDOG), the monitoring and…