Scan-and-go is a lure for shoppers

January 13, 2022

A good majority, 77%, of shoppers are more willing to shop at a store if it offers a scan-and-go option, according to a Researchscape survey conducted on…

Beauty retailer to deploy Perfect Corp virtual try-ons via apps, kiosks

January 12, 2022

Tricoci Salons & Spas, a Chicago beauty retailer, has teamed with Perfect Corp to provide virtual try-ons, online skin diagnostics and data-driven…

CrownTV debuts digital signage app for displaying NFTs at retailers

January 12, 2022

Digital signage company CrownTV has released an app that will allow retailers and other businesses to display NFTs on digital displays in their retail…

IoT sensory market expected to grow to $54B by 2027

January 11, 2022

The global IoT sensor market is expected to grow from $9.5 billion in 2020 to $54 billion by 2027, representing a CAGR of 28.2%, according to a report by…

UST debuts AI-based personalized food, beverage recommendations tool

January 11, 2022

UST, a digital transformation solutions company, has launched UST AiSense, an AI-led solution that provides personalized food and beverage recommendations…

Tanger Outlets testbed for HempBox CBD vending machines

January 10, 2022

HempBox, a subsidiary of Green Globe International Inc., has teamed with High Street CBD, which owns and operates two CBD Stores in Columbus, Ohio, on a pilot…

CrownTV releases digital signage app for displaying NFTs at retailers

January 10, 2022

Digital signage company CrownTV has released an app that will allow retailers and other businesses to display NFTs on digital displays in their retail…

How to deliver a personalized in-store customer experience without compromising trust

by Bobby Marhamat — CEO, Raydiant

Learn why retailers and customers alike are better served by bringing data out of the darkness and into the light.

The future is now: 3 retail trends to watch

by Curtis Howse — Executive Vice President and Chief Executive Officer of the Home & Auto platform at Synchrony, Synchrony

As 2022 arrives here's a look at the top three trends in retail customer experience coming this year.

HempBox will test CBD vending machines in Tanger Outlets

January 6, 2022

HempBox, a subsidiary of Green Globe International Inc., has teamed with High Street CBD, which owns and operates two CBD Stores in Columbus, Ohio, on a pilot…

Tech partners roll out contactless, in-store retrieval lockers

January 6, 2022

Direct Source, a retail technology services and solution provider, Safco, a workspace furnishings manufacturer and Synq, a technology company, have come…

Instrument maker Roland rolls out a unique customer experience

January 4, 2022

Roland, an instrument manufacturer, has created an expanded Roland store experience featuring unique technology called Audience Specific Experience ASX.

HMS Host deploys touchless self-checkout kiosks at 8 airports

January 3, 2022

HMS Host, a global foodservice operator, has teamed with eight international airports to help eliminate food and beverage lines at the airport with the…

Fostering mobile loyalty 2.0 in 2022: 3 trends retailers must know

by Alex Campbell — Co-founder and CIO, Vibes

Learn how to craft a loyalty program that boosts the customer experience.

Talkdesk Retail Smart Service Brings the Power of AI to Customer Self-Service and Agent Interactions

Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences

The state of self-service checkout: 6 key takeaways

by Bobby Marhamat — CEO, Raydiant

2022 may be a watershed moment for self-checkout technology and adoption. Find out why.

Citizen Watch shop debuts innovative AR display case

December 29, 2021

The Citizen Watch shop, in New York City's Herald Square store, is now home to a consumer-facing AR product display case.

A look at Hudson's self-service technology overhaul

Ruth Crowley pulled no punches in describing the complex and oftentimes challenging processes her organization takes to leverage solutions such as cashierless…

Under Armour taps Nedap for inventory platform tech

December 28, 2021

Under Armour Inc. is deploying the Nedap iD Cloud inventory visibility platform at 400 stores world wide to boost accurate stock visibility, optimize item…

GK launches scanless shopping store

December 23, 2021

GK has opened a scanless store for employees at its headquarters in Schoneck, Germany, providing a completely contactless shopping experience