Tech plays bigger role in consumer purchase, altering shopping experience

September 10, 2015

In-store sales remain vibrant and account for more than nine-tenths of all retail spend, reveals new retail transaction study findings.

Men outspend women online in UK but don’t do as much shopping homework

September 10, 2015

Food, travel and fashion are top ecommerce targets for both sexes, but males buy more sportwear and women buy more health and beauty products.

SMB confidence up but it may not be a true reflection of retailers' state of mind

September 8, 2015

A new small-business report reveals confidence remains on a positive path, but it may not be a clear picture.

Why technology is the linchpin of the omni-channel strategy

by izge cengiz — product manager, monitise

The impact of technology may be the greatest game-changer of all. Consumers don’t even need to leave their houses to shop or can buy things on their daily…

U.S. productivity remains in a growth mode

September 2, 2015

Labor costs takes a dip but hourly compensation remains at same 1.8-percent rate as last month.

Sales, profit heading in right direction for Vera Bradley

September 2, 2015

Amidst turn-around strategy, fashion purse-maker beats financial analysts' expectations.

Movie toys, foreign exchange spur LEGO sales, profit

World's top toymaker enjoying robust gains in first half of 2015.

Consumer love for discount proves rewarding for Dollar General

September 1, 2015

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Report: Amazon laying off product engineers amidst restructure of hardware innovation hub

August 31, 2015

The Amazon Fire smartphone is likely in hospice mode, destined for a final market goodbye at some point this year, but Amazon isn’t one to retrench due to a…

Economy on a healthy road as August comes to a close

August 28, 2015

Consumers were spending on big items, such as cars in July, thanks to increases in wages and salaries. The healthy economic trend is predicted to continue.

Big Lots beats financial projections, shareholders rewarded

August 28, 2015

Discount retailer Big Lots beat earnings projections for the second quarter and is upping its full year outlook given the healthy fiscal activity.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making…

CONNECT: Why restaurants aren't deploying beacons

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with restaurateurs and retailers today.

Back-to-School: How retailers are tackling consumers' social network activity to engage customers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In our final segment of our 10-part Back-to-School series, the focus is on social networks and social influence and how retailers are adjusting marketing…

Abercrombie & Fitch: We're working hard to boost shopper experience

August 26, 2015

Despite not meeting analysts' earnings expectations the brand remains intent on boosting customer experience in next quarter.

CONNECT: The issues preventing widespread beacon deployment

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with retailers today.

Walgreens taps healthcare provider to run new clinics, boost customer communication capabilities

August 24, 2015

Walgreens takes outsourcing approach to boost medical clinic patient engagement.

Dickey’s Barbecue selling products in grocery stores

August 21, 2015

Dickey’s Barbecue Pit is selling its signature buttery rolls in 180 Jewel-Osco grocery stores throughout the Chicagoland area.

Abercrombie & Fitch creates new team to drive brand improvement

August 21, 2015

New brand leadership strategy will be a significant contribution to brand progress, say company leaders.

REI taps in-house tech chief to serve as first-ever CIO

August 21, 2015

The move illustrates how technology is playing a bigger role in customer experience solutions and business operations.