Mother's Day spend expected to hit record-setting $28B

April 23, 2021

Mom's day will be record-setting consumer spend day.

A look at where AI stands in the retail realm

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Artificial intelligence is on the cusp of explosion in the retail sector but success and return on investment is far from a guarantee. An expert shares how…

Study: Americans expect more convenient shopping in 2022

March 26, 2021

American consumers expect more convenient shopping, as well as greater flexibility with work and school, in 2022.

Exploring the Future of CX: Trends and Predictions for Customer Engagement

This webinar offers unique perspectives on integrated digital and in-person interactions, plus a discussion about emerging digital CX trends.

Mobile push leads digital marketing as favorite strategy

March 19, 2021

When it comes to digital marketing there's been overall growth but mobile push notifications are the most widely adopted, with the number of pushes jumping by…

Digital signage market to hit $27.8B by 2026

March 18, 2021

The digital signage market will grow from $16.3 billion to $27.8 billion by 2026, according to a report by MarketsandMarkets. The market will also grow at a…

Mobile spending surges bringing big changes for retailers in 2021

by Udayan Bose

Udayan Bose, founder and CEO at NetElixir, shares insight on the major shift in mobile engagement among consumers and what retail marketers need do to revamp…

Despite pandemic, tepid economy, consumers spending pretty much the same as last year

March 11, 2021

Consumers are cautiously optimistic in regard to spending this year as 74% expect to spend the same or more online than last year on clothing and jewelry and…

AI adoption growing but growth may be too fast, reveals survey

March 11, 2021

One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.

Why BOPIS 2.0 is the future of retail

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID Solutions at SML, looks at the role BOPIS 2.0 will play in the recovery of the retail sector post-COVID-19.

Study: Many retailers were unprepared for 2020 holiday season

March 9, 2021

A good number, 17%, of U.S. and U.K. retailers, were not prepared for the holiday 2020 sales season and missed out on sales.

Digital signage market to reach $27.8B by 2026

March 5, 2021

The digital signage market will grow from $16.3 billion to $27.8 billion by 2026, according to a report by MarketsandMarkets. The market will also grow at a…

Proximity sensors market to reach $6B by 2028

March 4, 2021

The proximity sensors market will grow from $3.68 billion in 2020 to $6.41 billion by 2028, according to a report by Verified Market Research.

TJ Maxx leader expects spend surge, revenge shopping ahead

February 26, 2021

Once COVID-19 vaccinations are widely available TJ Maxx's CEO Ernie Herrman expects a surge in consumer spend and "revenge shopping" to hit the retail sector.

Consumers' love for digital, social continues to grow

February 25, 2021

Nearly half of the global population is tapping one social media platform and not just to stay in touch during the ongoing pandemic.

January retail sales reflect strong start for 2021

February 24, 2021

January was a busy month for consumers and retail sales illustrate a "very strong start" to the year, according to the National Retail Federation.

Chat commerce can boost retail revenue, claims survey

February 16, 2021

Retailers employing chat commerce technology can benefit from higher revenue, improved customer retention, reduced service costs and greater marketing…

Valentine's Day will be much more homey this year

February 12, 2021

This year's Valentine's Day celebration is likely going to be a home-based experience for many given the ongoing pandemic.

Consumers loving digital banking engagement, reveals BoA

February 12, 2021

Consumers are embracing mobile banking with one banking institution experiencing record levels of engagement.

What economic data tells us about the retail industry in 2020

by Megan Higgins — VP and GM, eCommerce and Marketplaces, Avalara

Megan Higgins, VP/GM, eCommerce and Marketplaces, at Avalara, shares insight on trends and economic changes from the Avalara Commerce Monitor report.