Trends / Statistics News & Media
Amazon not the only retailer holding big sales in October
September 30, 2020
Amazon's Prime Day sales extravaganza, taking place Oct 13-14, now has some strong competition for luring shoppers.
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Leveraging the benefits of headless commerce to stay relevant
by Drew Lau — VP Product, Mobify
Drew Lau, VP of product at Mobify, explains why 'relevance' as a brand is ultimately all about staying in the sphere of awareness of consumers, and that…
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Newspaper vending machines disappearing
September 18, 2020
The newspaper vending machine — once common on city streets — has become a rarity with the decline of newspapers and the rising prices of those still in…
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Customer experience in a new retail reality
Ambeshwar Nath, senior vice president, retail, CPG and logistics at Infosys, explains why retailers that find ways to recreate shopping experiences in channels…
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Love for online won't fade once pandemic is over, claims study
September 17, 2020
Once the coronavirus pandemic subsides 86% of consumers will rely on online shopping at the same pace seen during COVID-19 and a big reason is convenience.
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Mall owner closing locations on Thanksgiving
September 17, 2020
Simon Property Group, one of the biggest mall owners in the U.S., will be closing all mall sites on Thanksgiving.
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Next-level customer experience for today’s marketing challenges
by Danielle Savin — Senior Director Marketing Solutions, Capgemini
Danielle Savin, senior director of digital marketing services, and Suresh Rajappan, digital customer experience principal, at Capgemini in North America…
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Consumers back to non-essential shopping, reveals study
September 14, 2020
A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…
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Digital will dominate holiday shopping, claims research
September 14, 2020
More than half of consumers, 58%, have financial worries due to the ongoing COVID-19 pandemic, yet 59% expect to spend the same on holiday gifts this year as…
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Survey: U.S. shoppers will trade privacy (but not convenience) for better e-commerce fraud protection
by Rafael Lourenco — EVP, ClearSale
Rafael Lourenco, executive vice president and partner at ClearSale, shares insight on a ClearSale survey (just before business closures swept the U.S.) that…
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VR market to reach $20B by 2025
September 2, 2020
The virtual reality market will reach $20.9 billion by 2025, according to a report by MarketsandMarkets. It will also grow at a compound annual growth rate of…
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Black Friday will be quite different in the UK this year
September 1, 2020
A hefty majority of U.K. consumers don't plan to spend Black Friday in stores and will be online scouring websites for top deals.
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Payments shock factor: The digital acceleration no one saw coming
by Steve Villegas — VP, Payment Partnerships, PPRO
Steve Villegas, VP of payment partnerships North America at PPRO, shares insight on the unprecedented urgency for merchants to be proactive as the usage of…
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Retail sales continue on recovery path, albiet a bit slower
August 17, 2020
Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…
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Digital driving big changes in consumer payment trends
by Pat Shea — Editor, NetworldMedia
A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.
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Lowe’s adding tool rental departments with self-serve kiosks
August 7, 2020
Lowe's will begin rolling out tool rental departments nationwide, creating a one-stop shop for all the tools and equipment Pros and DIY customers need to…
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NRF economist: Big questions loom regarding economic recovery
August 6, 2020
While there are some broad indicators that the U.S. economy is beginning to recover, the nation's biggest and top retail organization is issuing a cautionary…
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Retail’s contactless future is here: How your organization can put the right pieces into place
by Clay Walton-House — Managing Director, Integrated Loyalty Solutions, PK
Clay Walton-House, managing director, integrated loyalty solutions at PK, shares how retail brands, that find themselves trying to catch up to trends…
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Best Buy latest retailer to close on Thanksgiving Day
July 29, 2020
Electronics powerhouse Best Buy is latest retailer to decide to close on Thanksgiving Day.
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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