C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards program across its more than 600 retail locations.

How accessible packaging is changing the retail experience

by Andy Meadows — Vice President of Product, Loftware

Walk through any store and you’ll see QR codes on packaging, connecting shoppers to recipes, promotions and brand information. But for millions of consumers, that digital doorway has remained partially closed.

Japan airline piloting robotic baggage handlers

Japan Airlines is planning to deploy humanoid robots this month to work as baggage handlers at a Tokyo airport.

Omnichannel Retail / Multichannel Retail

Today's customer doesn't just shop in one place or in one channel. Retailers need to reach customers in the store, online and the mobile device in order to thrive.