News & Media
Stinker Stores boosts employee retention with DailyPay
January 30, 2026
Stinker Stores, an Idaho-based c-store chain, is enjoying strong employee retention and less worker turnover with its partnership with DailyPay, an on-demand…
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Levi Strauss, Walmart, Amazon lead Brand Keys loyalty index
January 30, 2026
The 2026 customer loyalty leaders include Levi Strauss, Skechers, Walmart, T.J. Maxx and Amazon, according to the 28th annual Brand Keys Customer Loyalty…
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BENS Market taps Watchfire to create biggest c-store LED display in Washington state
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
BENS Market teams with Watchfire to create a huge LED display in store, creating an immersive customer experience and a revenue channel
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NICE strategy leader talks agentic AI, retail industry trends
NICE’s purpose-built AI-powered platforms automate engagements into proactive, safe and intelligent actions, empowering individuals and organizations to…
Presented by NICE
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Most consumers can identify AI videos
January 29, 2026
A hefty number of consumers, 83%, said they can spot an AI-generated video and that such videos lower brand trust.
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Amazon aims to slice corporate workforce this month
January 29, 2026
Amazon is prepping a corporate firing in a quest to streamline its organizational structure. The workforce reductions will involve thousands of corporate…
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Shenzhen shares product details, technology vision
Shenzhen’s Tiffany Tian details how its technology solutions solve problems retailers are facing.
Presented by Shenzhen Electron Technology Co., Ltd
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5 trends impacting the in-store experience
January 28, 2026
Retailers will focus more on spatial transformation in the year ahead, using physical appeal to attract new customers and will futureproof store backdrops and…
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What recession pop reveals about the psychology of nostalgia
by Mike Ford — CEO of Skydeo, Skydeo
For marketers and brands, the takeaway is clear: nostalgia doesn’t just tell us what people like — it tells us why they buy.
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Amazon chief: Tariff costs creeping into prices
January 28, 2026
Amazon CEO Andy Jassy said the tariffs imposed by President Donald Trump since the start of 2025, and now extending in to 2026, have begun to "creep" in Amazon…
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Walmart Connect Mexico taps Advertima for in-store retail media strategy
January 27, 2026
Walmart Connect Mexico is partnering with Advertima for a large in-store audience intelligence rollout for in-store retail media.
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Global trade shifts show why retailers need agile tech stacks
by Jon Rodgers — VP of Partnerships North America, Patchworks
The lesson from global trade is clear. Agility is the new currency of growth.
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Gap growing between retail AI, consumer trust
January 27, 2026
While AI is reshaping the in-store experience there is a increasing gap between retailers' and consumers' experiences.
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9 self-service tech trends to watch
by Bradley Cooper — Editor, Connect Media
The recent Automated Retail & Kiosk Innovation Show kicked off with a keynote on nine self-service trends to keep an eye on in the coming years: including…
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American Airlines debuts free high-speed Wi-Fi
January 26, 2026
American Airlines is launching free high-speed Wi-Fi on more than 2 million flights a year for its AAdvantage members.
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Customers, importers bearing brunt of tariff costs
January 26, 2026
American importers and their customers are bearing the brunt of enacted tariffs by President Donald Trump which began in January 2025.
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2026 will be the year of agentic AI
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Retail experts share predictions of retail CX tech and trends arriving in 2026.
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HiStone refreshes flagship portfolio
January 23, 2026
HiStone, global POS manufacturer, set a new performance benchmark for retail infrastructure at NRF 2026 and debuted a refreshed flagship portfolio powered by…
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Albertsons Media Collective debuts in-store incrementality measurement
January 23, 2026
Albertsons Media Collective has launched incrementality measurement that will enable advertisers to optimize in-store media using causal signals.
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Kendra Scott taps Chris Blakeslee as CEO
January 23, 2026
Kendra Scott Design has appointed Chris Blakeslee as CEO.
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