Costco CEO, CFO talk AI-powered online sales jump, tariff strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Costco is reaping e-commerce sales rewards from AI technology and piloting automated pay stations that let members pay for pre-scanned orders with an average…

Costco shopper sues Costco for price increase due to tariffs

March 17, 2026

A Costco shopper has filed a lawsuit in an Illinois federal court seeking any refund the wholesaler receives from tariff refund actions.

Amazon investing big in Australia robotics center

March 16, 2026

Amazon is investing $485 million to $525 million in a robotics fulfillment center in Australia.

United Airlines enacts rule to make for quieter flight

March 13, 2026

Travelers flying on United Airlines will have to wear headphones when listening to a device as the airline has updated its rules and policies.

From vending machines to autonomous retail: The evolution of grab and go shopping

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of autonomous retail — stores where customers…

Expressions gift card kiosks bring personalization to retail gifting

by Richard Slawsky — Editor, Connect Media

The Expressions Gift Card Kiosk offers a personalized greeting card with the option to include a digital gift card, all in a fraction of the space retailers…

What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

SiriusXM VP talks music impact within the retail digital signage experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Stuart Larking, VP of commercial music at SiriusXM, shares insight on why music is becoming more integral for the digital signage experience.

Costco to be anchor store for Maryland mixed-use district

March 13, 2026

Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.

Touchscreen Solution Enhances Customer Experience in Real Estate

Innovative customer experience with touchscreen software featuring 360° interactive videos, virtual brochure navigation, and real estate solutions.

Presented by eyefactive GmbH

More consumers using AI tools but still lots of mistrust

March 12, 2026

A hefty number of U.S. consumers, 71%, are using AI tools, with 37% using them daily or several times a week and 41% would use it more frequently for shopping…

The hidden risks behind retail's AI shopping boom

by Dean Hickman-Smith — Chief Revenue Officer, Testlio

In an era where AI influences $67 billion in sales, the retailers who win will be the ones whose AI earns trust, repeat purchases, and long-term loyalty.

Pilot taps NCR Voyix for POS platform

March 12, 2026

NCR Voyix, which provides a unified commerce platform, has signed a five-year agreement to deploy its Voyix POS and Fuel solution on the Voyix Commerce…

Fortunoff Backyard Store opening showroom on Long Island

March 11, 2026

Outdoor furniture retailer Fortunoff Backyard Store plans to open a new 9,600-square-foot location in Huntington Station, Long Island.

Severe winter weather boosts online retail activity

March 11, 2026

The country's severe winter weather proved to be a boon to online retail which experienced a 1.9% sales jump in January.

2 dozen states sue over tariffs after court ruling

March 10, 2026

Two dozen states have filed suit against the Trump administration over the latest tariff move by President Donald Trump.

Palmer Digital names Chuck Lewis as president

March 10, 2026

Palmer Digital Group, which supplies and installs indoor and outdoor digital kiosks as well as drive-thru digital menu boards, has named Chuck Lewis as…

Reputation at checkout: How predictive AI helps retailers maintain trust in a crisis

by Ted Skinner — Vice President, Marketing, Fullintel

A crisis handled well can strengthen customer relationships by demonstrating responsiveness and accountability. Handled poorly, it becomes a digital record…

Tariff refund system in progress

March 10, 2026

The U.S. Customs and Border Protection, a federal government agency, is revamping its system to process refunds related to the tariffs imposed by President…

PAR Technology launches Retail Drive AI

March 9, 2026

PAR Technology Corp., a foodservice technology provider, has launched PAR Retail Drive AI, an AI-powered product suite designed to equip convenience and fuel…