Top 5 retail tech trends shaping 2025

by Mahdi Hussein — Founder & CEO, SuperSonic POS

The most impactful retail tech developments this year aren’t flashy upgrades or abstract promises. They’re tools grounded in day-to-day problems: peak-hour…

Most consumers worried about tariff impact as holiday season approaches

October 21, 2025

Well more than half of consumers, 80%, are concerned about rising costs due to tariffs.

Discount retailers big holiday shopper focus

October 21, 2025

Nearly three-quarters of U.S. consumers, 73%, will shop at discount retailers this holiday season, according to a VTEX research report.

Factor4 intros self-serve kiosk for gift card sales

October 21, 2025

Gift card and loyalty solutions provider Factor4 has launched a fully customizable self-service kiosk designed to streamline gift card purchases and balance…

Consumers feeling a bit Grinch-like this holiday season

October 20, 2025

Consumers will spend an average of $1,595 this holiday season — reflecting a 10% drop compared to the 2024 holiday season.

Consumers preparing for financial challenges

October 20, 2025

A hefty majority of consumers, 79%, are preparing for increased financial challenges and 77% are taking specific steps to stay within a holiday budget as the…

Building Customer Trust: How Retailers Can Create Secure and Seamless Shopping Experiences

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of strong data protection, convenient…

Smarter Stays: How AI Is Enhancing Guest Experience

See how AI is transforming hospitality by creating more seamless, personalized, and efficient guest interactions. This blog explores how smart tools and…

Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…

The communication gap holding back businesses

by Jim Eckes — Founder, TieTechnology

When communication tools aren’t integrated with the platforms retailers rely on — such as CRM systems, dispatch tools or customer service software — it creates…

1-800-Flowers taps Melanie Babcock as chief marketing, growth officer

October 17, 2025

1-800-Flowers.com has appointed Melanie Babcock as chief marketing and growth officer.

Fashion retailer Oh Polly taps LED displays to drive shopper engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Oh Polly, a U.K. fashion brand deploys transparent StandardVision's Clear Canvas LED displays across store windows as an immersive digital layer to drive…

Online holiday shopping season to hit $253B

October 16, 2025

This year's online holiday shopping season is projected to hit $253.4 billion, reflecting a 5.3% increase year over year, according to a Adobe shopping…

Amazon, Google, Microsoft lead loyalty leaders ranking

October 16, 2025

Amazon, Google and Microsoft are the top three brands, respectively, leading the Brand Keys Loyalty Leaders List which ranks the top 100 brands when it comes…

Museum Technology for the Future: Interactive Exhibits & Digital Experiences

Museum innovations & technologies shape the museum of the future with immersive AR & VR experiences, interactive exhibits, self-service solutions that boost…

Presented by eyefactive GmbH

Consumers embracing AI to save time, find deals

October 15, 2025

The U.S. consumer is embracing AI for everyday benefits, from saving time to finding better deals and making smarter decisions.

The hidden retail challenge no one talks about and how AI solves it

by Vandana Singal — Vice President – PDES, Happiest Minds Technologies

Without trusted, AI-enhanced product data, even the most advanced omnichannel strategies risk failure.

Glik's taps Aptos cloud-native tech for unified commerce experience

October 15, 2025

Fashion retailer Glik's is deploying the Aptos One POS and OMS to drive a unified commerce experience at 70-plus stores.

Pokémon packs, now with a side of Temu

by Retail Customer Experience

A New Jersey card shop taps Temu's U.S. seller program to convert digital discovery into national sales and surprising in-store visits.

Presented by Cards2Go

C-store customers motivated by promotions, curated product offerings

October 14, 2025

Convenience store customers are increasingly motivated by curated product offerings and compelling promotions.